facebook disabled my account and I don't know why. They say I went against some policy...

GetHuman5402417's customer service issue with Facebook from November 2020

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The issue in GetHuman5402417's own words
facebook disabled my account and I don't know why. They say I went against some policy and I don't think I did a thing! They are now saying (after ** days) that I can download my file. Does this mean I will get my facebook account back?*Facebook should re-enable my account. It's crazy because I don't know what I said that was so bad as I can't read my fb account and they did not specify!
I am an old disabled woman living in the woods. I see no one and all my friends are out of state. I need this for my sanity

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Facebook

Customer service issue
Reported by GetHuman5402417
Nov 9th, 2020 - 9 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 145084 others
0 customers following this

Timeline

GetHuman5402417 started working on this issue
Nov 9th, 2020 4:49pm