Hello, *My account has been taken over by a scammer. I am no longer able to login into...

GetHuman-friscocl's customer service issue with Facebook from November 2020

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The issue in GetHuman-friscocl's own words
Hello, *My account has been taken over by a scammer. I am no longer able to login into my FB account. She posed as a friend I went to basic training with, I am a disabled U.S. Army veteran. This is how she convinced me to send her a picture of my ID as well as one of me posing with my ID. I have reached out multiple times to your help center but my efforts have been useless because I keep getting the go-around. I do not want this person posing as me to trick my loved ones so please help! My whole life is on FB, pictures, memories, staying in contact with friends, family, and deployed ones. Facebook and its help center do not stand in a good place with me right now so please help and restore my faith in this platform. Thank you!

GetHuman-friscocl did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-friscocl
Nov 20th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 142558 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-friscocl started working on this issue
Nov 20th, 2020 2:35pm

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