Facebook Customer Service Issues

Hello, my name is Nastazia Beikof, and my account was hacked in the last 24 hours. Initially, my email at mail.com was compromised, and though I have reached out for support, I have not received a response yet. Attempts to log in to Facebook and send my ID multiple times have been unsuccessful. The hacker has altered the email linked to my account to t**********[redacted] Upon verification through my mobile phone, I was linked to an account belonging to someone named Melon Mahmud, whose email is [redacted] I intend to seek help from the authorities, but I fear it may not be a quick resolution. With over [redacted] connections on my account, their privacy is of utmost importance to me. Any assistance in reclaiming my account would be greatly appreciated. Thank you in advance.

I am having trouble accessing my Facebook account as it appears to have been hacked. Despite my attempts to change the password and receive an email, I have had no success. I contacted a phone number, [redacted], where an individual claiming to be an East Indian man informed me that my account had been compromised. He then requested $[redacted] for a digital security code to resolve the issue. When I asked for clarification and he became frustrated, suggesting I could purchase the code from various stores. Skeptical, I laughed at the absurdity of the situation which led to him abruptly ending the call.

Hello, I am currently experiencing difficulties accessing my account, and it is quite frustrating. The email addresses associated with my account are [redacted], [redacted], and [redacted] My password is typically saved on my phone and computer, and I have it securely written down. Despite this, the verification process is not working. I keep getting stuck when attempting to recover my account or reset my password. There is a requirement for a 6-digit login code for new device access, but I have not been receiving the code after multiple attempts over 10 hours. I have tried on four different devices and checked all my emails and phone number ([redacted]). I kindly request assistance to regain access to my account. Thank you, Rachelle Buyak. In case my email has been compromised, please contact me at [redacted]

Hello, my app reset and is asking for a password. Unfortunately, I don't remember it as it's linked to my old email account [redacted], which I haven't used for years. I've tried using codes provided by my friends Brooke Hedges, Sonia Garner, and Madhu Gunaratne, but none of them worked, and now it says I've tried too many times. It's been a week of trying different codes and methods without success. When I try to use my new email, it shows a different account. Please assist me in regaining access to my Facebook account, as it's essential for me to continue online activities. Thank you. Morgan Garner, user morgan.garner.[redacted], in a relationship with Madhu Gunaratne. Thank you for your help.

On the early hours of 19/11/[redacted], my Facebook account was hacked, and the hacker added a new email to my account. Upon discovering the breach through Facebook notifications, I promptly recovered my account, changed my password, and enacted additional security measures like verifying my previous comments and friends. Despite these efforts, I am now unable to log in properly as Facebook requires an authentication code from a code generator app that I don't possess. While Facebook claims to have sent the code via text, I have not received it. I am also unable to log in via a known browser, as it does not recognize my phone browser that I have been using for two years. I suspect that the hacker may have tampered with my phone number on the account, although the system still acknowledges it when I attempt to log in.

Our Advert account for FloTense Kidney cleanse and Prostate Function Tea was restricted on the 18th of September [redacted] after running for about 5 days. The Advert was our company's first as Albal Medical Projects Nig. Enterprises operating from 09, Titilayo Hassan Street, Sango Ota, Ogun State, Nigeria, West Africa. We are the owners of the Flotop Wellness brand - www.albalmed.com. We produce organic health-promoting tea, supplements, and aphrodisiacs operating from Lagos and Ogun states of Nigeria. We would appreciate it if this situation is resolved and the incorrect profiling as a fraudulent/scam account is removed from our brand. Thank you. Yours in healthcare, Balogun Albert Mobolaji (Dr.) For: Albal Medical Projects Nig. Ent.

Two years ago, while promoting my band's gigs on Facebook Ads, my Ad account was hacked, leading to unauthorized charges for a male sexual dysfunction ad, totaling $[redacted]+. Despite using PayPal, which froze payments and reclaimed the money, Facebook disabled my Ad account. After numerous appeals over a year, Facebook acknowledged the hack was not my fault but refused to restore my account. Finally, on November 26, [redacted], Facebook reinstated my access to advertising. However, my payment account remains disabled, with the message that a review cannot be requested due to reaching the limit or [redacted] days passing since the initial disablement.

I received an email from Facebook stating that someone tried to access my account and it was temporarily blocked. I sent a picture of my ID and received a temporary password to unblock my account. After following the instructions to set up a new password, my account is still blocked. I received another email requesting a different form of ID to confirm my identity. The email provided links to the Help Center for more information on acceptable IDs. They mentioned IDs like passports and driver's licenses and asked me to reply with an attached photo of the chosen ID. I'm looking for help through chat or a direct phone call. I would appreciate having a phone number to reach out for further assistance.

Dear Sir/Madam, I am reaching out via email as it seems to be the only way to communicate with you. On July 23, [redacted], my Facebook account (Noon noonz) was hacked, indicated by a friend who noticed suspicious activity and a change in my profile picture to the flag of the Islamic state. Despite changing my password, I lost access to my account and discovered it was deactivated. Both my Instagram accounts, NOONANFX & IN2OUT PRODUCTIONS, were also deactivated. After finding an account recovery process involving submitting my ID and an explanation, I sent the required information multiple times without confirmation, raising concerns about the status of my request. I also filed a report with the Brussels police. As a film director, these accounts are crucial for promoting my work, and their loss has hindered my productivity since July. I frequently travel to the United States, and such hacking incidents could complicate matters with the American authorities, a situation I wish to avoid. I urgently seek the restoration of my Facebook and Instagram accounts (Noon noonz, Noonanfx, In2out productions). This message represents my final attempt to resolve this before involving legal counsel. Thank you for your attention and understanding. Best regards,

A few weeks ago, I believe my password was stolen, although I didn't notice until yesterday. Initially, I received an email warning me that someone attempted to access my account, prompting me to change my password for security reasons. Following this, I experienced random logouts but attributed it to possible app glitches as I could easily log back in by tapping my icon. However, yesterday, I encountered another logout and couldn't log back in. Furthermore, my email address had reverted to an older one I no longer have access to, as I had updated it in the past. Consequently, I am unable to reset my password as all communication is directed to the outdated email. I lack trusted friends or alternative authentication methods set up on the app. I seek assistance in regaining access to my account, as I can verify my identity through my email using an ID.

Update: After uploading all the necessary information, I received a different response from Facebook. They mentioned that the issue seemed to have been resolved. However, upon attempting to log in, I discovered that nothing had changed. I initially checked for any missed emails regarding the situation, but unfortunately found none. Luckily, this time the email included instructions to reply back if the problem persists. Hopefully, this means that someone will address the issue more effectively. I will provide another update once I receive a response from Facebook. An ex-girlfriend's mother gained unauthorized access to my email and Facebook accounts and proceeded to post derogatory content about me.

My Facebook account suddenly got disabled, prompting me to verify it using a code sent to my phone number and Gmail. While I successfully verified via phone number, I'm now unable to receive the code on my Gmail despite several attempts with different email accounts. I'm stuck and can't access my account without that code. I'm reaching out for help here, hoping to resolve this issue. It's frustrating that Facebook's procedures are causing trouble for users with authentic accounts. I urge Facebook to improve this process, specifically by ensuring the code is sent to Gmail for verification purposes. Your assistance is much appreciated.

I attempted to log into my Facebook app multiple times, encountering an error message stating incorrect password and email. Interestingly, it indicated no account associated with my email or phone number existed. After uninstalling and reinstalling the app, the issue persisted. Notably, my Facebook account had the correct contact information in the settings. This problem emerged after installing Swipa from the Apple store, which I promptly uninstalled due to issues. During my last login attempt, I was directed to a page indicating Facebook was temporarily down for maintenance, and I captured a screenshot of it. I am unsure how to attach it. Any guidance on resolving this matter is appreciated. Thank you in advance.

I recently created a Facebook account and messaged someone on it. Upon returning, I found out my account was disabled due to violating guidelines. I attempted to enable it by receiving a confirmation code via SMS to my phone, but I didn't receive it. I then tried using a family member's phone, but still no luck. I'm unsure where the code should be sent if not via Messages, Gmail, or Mail. I tried calling the Facebook contact number, which was of no use. I urgently need to email the person I contacted. Can someone help me with this? Please reach out to me at the email provided below. Thank you.

Facebook displays bias and racism by silencing individuals with varying political views, evident from the recent Senate hearing involving Zuckerberg. Their actions targeting users who share memes that do not align with their standards are concerning. I shared a meme I found online, only to be swiftly banned from the platform. This shows Facebook's prejudiced behavior. I have previously encountered similar actions for posting questionable content. Interestingly, I reported questionable posts, like one from Kathy, yet no action was taken against her. However, when I tried to share it to address its inappropriateness, I was promptly placed in Facebook jail. Facebook's biased community standards are evidently aimed at silencing dissenting voices.

Hello Facebook Team, My name is Alex E. and my email address is [redacted] I have requested a review several times now. Today, I received a notification that my account will be permanently disabled 30 days after the initial disabling and that I won't be able to submit a review. I have submitted my government ID multiple times and provided three forms of identification. Losing my account is not an option as it contains precious photos, messages from deceased loved ones, and contacts I can only reach through Facebook. My business page "HipHopKustomz" and groups "Delta, CO Message Board" and "Lifted Trucks 24/7" are still active but I am unable to access them. This situation is harming my business, and I am desperate for help. I have made countless attempts to recover my account with no success and without knowing the reason for its disabling. I had no prior warnings and wish to comply with all rules. Please assist me as I wish to maintain my singular account. Thank you for any support you can provide.

My Facebook account was hacked after being created a long time ago. Unfortunately, I no longer have access to the associated email. The hack started with a virus link being sent to many of my friends. When I attempted to change my password, I discovered it had already been changed, locking me out entirely. I managed to keep the account logged in on my tablet so I could attempt recovery options, but I encountered issues with the confirmation code and was informed of too many attempts. As I tried on my phone, a pop-up on the tablet alerted me to someone attempting to log in and provided a code. Despite changes, an "unknown error" persisted when resetting the password. Despite my efforts, I've been unable to regain access to my account, which holds cherished memories. Thank you for any assistance.

Dear Facebook, I have been restricted for 7 days due to comments supporting the Second Amendment. I do not advocate violence but believe in preserving Constitutional freedoms. I have reached out to my Senator regarding the false claims made against me. As a Conservative, I feel targeted on this platform. I will be joining Parler along with many others who are frustrated with the violation of our First Amendment rights.

My Facebook account has been hacked. The hacker changed the mobile number and enabled the two-part login with a code generator. Despite multiple attempts to prove my identity to Facebook, I was asked to submit an approved document from their list, so I sent a copy of my Driver's License. However, it has been days with no resolution. Facebook now requires another approved document to verify my identity. I have repeatedly tried to submit my Driver's License to override the hacker's actions. My business page, essential for my home-based business management, is inaccessible due to the hacker. They have access to personal photos, messages, and scheduled events. I seek assistance to resolve this issue swiftly.

Hello, I am seeking assistance with a concerning issue. A close friend's Facebook account has been compromised by a hacker who altered the email associated with the account. Despite my friend receiving a notification from Facebook about unauthorized access attempts, he is unable to regain control as the hacker has changed the login credentials. Facebook's security measures require my friend to access his account, a task currently impossible. Additionally, when Facebook initiated an account verification process, the information was sent to what we presume is the hacker's email address. The account is now inaccessible, and we suspect it may have been temporarily disabled. Regrettably, Facebook has ceased further communication. Our endeavors to navigate Facebook's support resources have proven futile. We are eager to resolve this distressing situation promptly. Any advice on how to proceed would be greatly appreciated. Thank you.