I have a story on my profile that I am writing that I am worried abut. My facebook has been Hacked into they changed my Email: *****@***.com

GetHuman-myapplej's Recover Hacked Account issue with Facebook from October 2020

4 views | 138327 similar | 0 following
Help with my Facebook issue
GetHuman-myapplej's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-myapplej will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-myapplej can let us know if they help or not.
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Before contacting them, items GetHuman-myapplej may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-myapplej's own words
I was trying to get into my facebook I was not able to because some one changed my Email: *****@***.com now it is deviant. When I go to get the code it gos to the Email: that is not the one I sent up. ... Hi my name is Des Tocchini my facebook has been Hacked & they changed my Email I not able to get into my facebook at all my Email the one I used for facebook is *****@***.com so who got into it he changed the Email for them so i not able to get onto my profile. Can you look into it for me they can get all of my info *can you get back to me ASAP I am so worried abut it. **Thank you *Des Tocchini
this is frustrating because I think they can get all of my info & message my friends.
they can make it right by looking into it & seeing who did it & closing down the account.
I have been a customer with Facebook for at lest ** yeas
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Facebook
Recover Hacked Account issue
Reported by GetHuman-myapplej
Oct 16th, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 138327 others
0 customers following this

Timeline

GetHuman-myapplej started working on this issue
Oct 16th, 2020 3:20pm
GetHuman-myapplej shared this issue with friends on Facebook
Oct 16th, 2020 3:22pm

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