Dear Facebook I've been trying to sign in for two weeks and I cannot sign in because of...

GetHuman5366888's Recover Disabled Account issue with Facebook from October 2020

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GetHuman5366888's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5366888 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5366888 can let us know if they help or not.
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Before contacting them, items GetHuman5366888 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman5366888's own words
Dear Facebook I've been trying to sign in for two weeks and I cannot sign in because of my old email address here it is my old email address *****@***.com it just won't let me in it won't let me change my password they say my birthday's wrong I need your help can you delete my old password and put in my new password this is my new password *****@***.com I even emailed you asking you to help me I did not get any reply I tried the phone I can't get a hold of nobody can you help me my family is phony how come you're not on Facebook no more what did you do you delete Facebook I goes no I'm trying to get in it, I have a big family, and they are concerned so please delete my old and email Put in I mean my new one give me an answer yes or no because my patients are very sharp right now thank you, Norbert Duquette

GetHuman5366888 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman5366888
Oct 14th, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 137771 others
0 customers following this


GetHuman5366888 started working on this issue
Oct 14th, 2020 6:10pm

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