Facebook Customer Service Issues

I am unable to access my Facebook account as I have forgotten my password. I selected the "forgot my password" option and entered my email address. A message indicated that a 6-digit code had been sent to my email, but I have not received any emails in my inbox. I have been attempting to receive the code for 12 hours without success. My email is [redacted] Your assistance would be greatly appreciated. Thank you.

Hello, my name is Farhad Gholizadeh, and my Facebook profile name is Farhad rafa. I am having trouble remembering my password and do not have access to the recovery email or phone number to reset my Facebook account. I have been trying for over a year with no success. If anyone can assist me in recovering my account, I would greatly appreciate it. I have no means of receiving a recovery code, so I am willing to email my driver's license picture as proof of ownership of the account. Thank you, Farhad rafa.

Hello there! I believe someone has hacked into my profile. I'm unable to access it or log in since I no longer have access to the email linked to my Facebook account. I also suspect my phone number is not associated with the account. Upon trying to log in, I discovered that my password has been changed without my knowledge. I'm unsure of the necessary steps to resolve this issue. I would greatly appreciate assistance in recovering my profile. Thank you.

Last Sunday night, I received a notification stating that I could not access my Facebook account. Subsequently, I discovered that there was an unfamiliar email linked to my account. As my account is essential for my business communications through Messenger, I am concerned as it has been five days since I have had access. I attempted to comply with the request to upload my California driver's license, but I received an email in French, causing delay, resulting in the request timing out. To further complicate matters, I have received notices indicating a password change that I did not initiate. The thought of someone having control over my account is distressing, given the effort I have put into my account. Your assistance in resolving this matter would be greatly appreciated.

White's Chapel Church of Christ in Eldridge, Alabama is seeking assistance regarding their Facebook page. The church is currently live streaming services on a personal page due to the ongoing pandemic since no one knows the password for the church's page. They wish to either delete the current page and start a new one or regain access with a new password. Larry Alexander, the minister, is inquiring about the steps to take to resolve this issue.

I encountered an issue while trying to set up a new Facebook account for my small online business. After successfully creating the account and setting up my business group, my account was unexpectedly deactivated. I realized this when attempting to log in again. Initially, I thought it was a password error, but upon trying to reset it using my email, I received a message stating that my account had been disabled. Clicking the fix-it button informed me that the deactivation was permanent, providing no explanation or recourse. Despite attempting to verify my identity by submitting my ID, the message reiterated the irreversible deactivation. At this point, I simply wish to disconnect my email from the deactivated account in order to pursue creating a new account.

Hello, my name is Astrid Thalia Olivia Martin. I recently updated my name and unfortunately did not have a real profile picture of myself. Due to these factors, I suspect my account may have been mistaken for a bot and subsequently disabled. I have legally changed my name and I am transgender, which contributes to my unique identity. As a student with a new part-time job, I rely on Facebook to organize and participate in social events. My accounts are linked to the emails - [redacted] & [redacted] I would appreciate your assistance as I can verify my identity and I am unsure of the next steps to take. Thank you, Astrid.

I have been waiting to be reinstated since last Sunday. I've provided all the necessary information but have not received any response regarding my account status. As an administrator of a Facebook page, this delay has caused me to lose valuable time in signing up new members and responding to requests related to our town. This is particularly crucial now with the upcoming national and local elections, as our members are seeking answers to important issues. If my account won't be reinstated, please provide an explanation that I can share with our members.

I shared a quote from George Carlin on Facebook in a photo, where he humorously mentions differences between men and women. Unfortunately, my post was reported, likely by someone I know who I believe holds misogynistic views. This individual may have targeted me due to personal reasons after I rejected their advances. It's disheartening that platforms allow such reports to be used for personal vendettas rather than genuine concerns. How can supporting those who signal harmless content because of personal grudges promote a healthy online community?

My Facebook account got disabled due to some complications I'm facing. I recently legally changed my name and updated my number with Vodafone. As a transgender individual, I have all the necessary documents to verify my identity. I urgently need to reach out to Facebook to address this unique situation as I rely on it for work.

I am concerned about a website's legitimacy. I made a purchase on (Caucalie.com) after finding it on Facebook. I ordered a Nightmare on Elm Street costume, but my package is stuck in transit. The tracking numbers provided are invalid. After checking with a tracking app, it indicated my package was returned. I've raised the issue with PayPal since it was the payment method used. This website seems suspicious and possibly fraudulent based on the feedback. There are numerous claims of people losing money, waiting for extended periods without receiving their orders.

I have been permanently disabled and haven't posted for months. I suspect my account was hacked. I can access it on my phone but not my laptop, as I rarely used Facebook on my laptop and wasn't aware it was disabled. It now says it's permanently disabled due to too much time passing. I can't even create a new account. If you check the account on my phone, you'll see there is nothing inappropriate as I hardly post. I need it for work to upload assignments. Please assist me.

I am attempting to set up a Facebook Messenger group chat for participants of my student organization's teams. Unfortunately, I have encountered a limitation where I can only add a few individuals at a time or sometimes I cannot add anyone at all. I am becoming increasingly frustrated by this situation. My intention is simply to enable communication within my team through this group chat. I have meticulously sent friend requests to every member on the sign-up list, hoping that being friends would facilitate adding them to the chat, but to no avail. It is disheartening that I am unable to contact Facebook to resolve this issue. Additionally, the option to create a link for others to join the chat is no longer available, making this process even more challenging.

My email and Facebook accounts were compromised around September 7th, leading to my credit card being compromised as well. I have since obtained a new credit card, fixed my old email, and now need assistance securing my only and original Facebook account. Despite attempting online help, I have not been successful. The system does not recognize my phone number or email, preventing me from resolving the issue. I suspect someone in New York hacked my account from the IP address 69.[redacted].18.[redacted]. Facebook provided me with an account recovery code of [redacted], but I am unsure of the next steps. Any help would be appreciated. Thank you, Craig Ray.

Hello, I am Elizabeth Grech. I have two Facebook accounts. I am unable to receive the verification code because the phone number linked to it is no longer accessible. I created a new account, but I am stuck because they need the same phone number to send me the code. Unfortunately, I cannot access the email they send the code to for the same reason. I would appreciate any help you can provide. My niece is with me, and her email is [redacted], her mobile number is [redacted]. I authorize you to communicate with her regarding recovering my account. Thank you for your assistance. Sincerely, Elizabeth Grech.

I recently posted a comment on a picture on Facebook without much thought, mentioning a large crowd that reminded me of a political gathering from the past. I received a warning from Facebook stating it was considered a hate crime. I disagree. In the current political climate, there is so much negativity, threats, bullying, racial and homophobic comments, as well as animal abuse content that spreads hate. I believe those are truly hateful. I did not mean to endorse Hitler with my comment; it was just an observation. I apologize for any offense caused. Moving forward, I would appreciate if content related to trophy hunting, animal abuse, and hate messages towards the LGBTQ+ community could be removed to reduce hate on the platform. I regret my comment and assure it won't happen again. Thank you for your attention to this matter.

Good morning, My name is Cecilia Morelli, and I am experiencing issues logging into my Instagram account (cecilia_morelli). For over a week, I've been unable to access my profile due to a message stating that once my information is verified, I should be able to log in within about 24 hours. Two days ago, while using the app, a message regarding suspicious activity on my profile appeared. I was prompted to confirm my phone number (+39 [redacted]) by entering a code to verify my Instagram account. After following the steps, my profile became blocked. I have already submitted a photo of myself holding a piece of paper with a code, my real name, and my account name. Is there anything else I can do to resolve this issue? This account is very important to me. Thank you.

I am experiencing two issues with my business Facebook page, Stone Town Grill. Firstly, my ads manager account for Stone Town Grill is not functioning properly. When attempting to boost posts or run ads, I receive a message stating that my ad account has been flagged due to unusual activity, and all ads have been paused. I am unable to contact Facebook to resolve this issue as the forms provided are not functional. Secondly, on Stone Town Grill's page, I am unable to edit the menu files. The Menu tab is missing from the About section, and when I try to edit the menu, there are no options available. After deleting unwanted menu photos through the smartphone app, the entire Menu tab vanished from the page. I am unsure how to restore the Menu tab to my restaurant page.

I was alarmed when you attempted to share my birthday with my friends on FB without my consent. I tried to update my personal info to prevent this, as I do not appreciate the cheery messages you send. Unfortunately, my account was frozen for the second time instead of reaching out to me directly. I enjoy using FB, but your actions feel like bullying. Not owning a smartphone, I cannot comply with your request to take a picture of my ID cards and find it invasive. I would consider legal action against your biased practices, as there are alternative ways to verify my identity that don't involve smartphones. I no longer have access to the original email linked to my FB account and opened a new one with shaw.ca due to issues with my Yahoo account. I can't seem to find a way to contact you over the phone to resolve this issue, which makes me feel like you are pressuring me to get a smartphone. If you cannot communicate with me using alternative methods, our relationship may have to end, impacting my connections with family and friends. I would appreciate an email confirmation if submitting a photo of my ID is the only solution you offer. I am considering legal action against your discriminatory practices as there are better ways to verify identities. Your practices are concerning and need to be reconsidered. Sincerely, Melisa E.

I previously created a Facebook account using my real name, Yinong Wang, a phone number, +86 [redacted]0, and an email address, [redacted] Unfortunately, my account got disabled this summer for allegedly violating Facebook Community Standards, even though I followed all their verification steps by uploading a video profile and my ID. I mainly used the account to connect with classmates, public figures, and some friends from a trip to Indonesia. I suspect it was because I used a photo of Nigel Hawthorne, a British actor, which I didn't realize was a violation. I've tried creating new accounts with different emails and my original phone number, but they all link back to my disabled account. I created a new account with a different email and phone number, but I'm still waiting for confirmation from Facebook. I hope they can resolve this so I can continue following updates about board game designer Ed Beach's new games, as Facebook isn't a significant part of my life.