Facebook Customer Service Issues

I am struggling to regain access to my Facebook account. I recently tried to set it up on my new cell phone but ended up with two separate accounts. I have since changed my phone number and email due to having my personal info compromised during the Capital One hack. Unfortunately, no one has been able to assist me in merging my accounts or recovering my original page, which contains important pictures and saved data. I am hesitant to provide my personal information again. Any guidance on how to resolve this issue would be greatly appreciated. Thank you for your help. - Jodi B.

Hello, I urgently require assistance as my Facebook account under the name IanChloe Sepe has been hacked, and the associated email address has been changed. I am unable to receive the access code needed to reset the password due to the altered email. This account holds two Facebook pages: Cebu Travel Masters and Affordable Van Rental. I am reachable at any time via email or by phone at +63 [redacted]. Alternatively, a video call through WhatsApp at the same number can be made for face verification. I have attached my Facebook profile and ID for your reference to establish ownership of the account. I am willing to provide any necessary information to prove my ownership of the account. It is crucial for our business that my account is not deleted, as we heavily rely on it. Please assist me in recovering my hacked Facebook account promptly. Thank you.

Hello, I urgently need assistance as my Facebook account "IanChloe Sepe" has been hacked. The hacker changed the associated email, making it impossible for me to receive the access code for password reset. This account holds two important pages: "Cebu Travel Masters" and "Affordable Van Rental." Please contact me through this email or reach me by phone at +63 [redacted]. Additionally, you can verify my identity via video call on WhatsApp using the same number. I have attached my Facebook profile and ID for verification purposes. I am willing to provide any necessary information to prove ownership of the account. I kindly request your help in recovering my account. Please do not delete the account as it is crucial for our business. Thank you for your assistance.

I recently shared my thoughts on Facebook about politics, opinions, and funny things but got suspended until the 11th of November. I believe in freedom of speech and have noticed other conservatives facing similar restrictions. It feels unfair that people who support the President are being targeted. I would like to know how to address this issue. It's frustrating to see such actions being taken, especially if they are influenced by political biases.

Hello, my name is Chloe Sepe. Unfortunately, my Facebook account "IanChloe Sepe" has been hacked, and the associated email address has been changed. I am unable to receive the access code to reset the password because of this. Within this account, I manage two Facebook pages: Cebu Travel Masters and Affordable Van Rental. You can contact me via email at [redacted] or reach me by phone at +63 [redacted]. Additionally, I am available for video calls on WhatsApp at the same number for face verification. I have attached my Facebook profile and ID for your reference to verify my identity. I am willing to provide any necessary information to prove ownership of the account. I kindly request your assistance in recovering my hacked Facebook account. Please understand the importance of this account for my business and refrain from deleting it. I seek your help in regaining access to my account. Thank you for your attention to this matter.

I have recently faced suspension on a social media platform until the 11th of November. I find this treatment unfair, especially considering the owner's political affiliation. I believe there are always two sides to a story, and everyone should have the right to express their views. It seems that my content might not align with someone else's opinion, but that should not lead to account suspension. I value the importance of expressing one's thoughts freely and respectfully, regardless of any disagreements. I hope this issue can be addressed and resolved promptly to ensure a fair platform for all users. Thank you for your attention to this matter.

My Facebook, Instagram, and Messenger accounts were disabled for not meeting community standards, possibly due to a hacking attempt to change my password. I rely on Instagram for my business, and this situation is highly inconvenient. It's been 11 days since this happened. I've submitted an appeal and provided my ID, but the review process is taking longer than expected. Currently enduring a severe stage 4 lockdown in Melbourne, Australia, social connections are crucial for me. My Facebook name is Denia Henricus, and I'm kindly requesting the swift reinstatement of all my social media accounts. Regards, Denia.

My Facebook, Instagram, and Messenger accounts were disabled for failing to comply with community standards. I suspect someone tried to change my password, potentially hacking my accounts. This situation is very inconvenient as I use Instagram for my business. It's been approximately 11 days since the disablement. I have submitted an appeal along with my ID, but the review process is taking longer than expected. I rely on these social platforms for connections, especially during the severe Stage 4 lockdown in Melbourne, Australia. My name on Facebook is Denia Henricus.

Hello, I mistakenly created a personal account on Fakebook instead of a community page. Unfortunately, I am unable to log back into the account as it is requesting personal documents. I would like to convert this account into a Fakebook community page. Can anyone advise on the best way to proceed? I want to ensure that my current friends can still like the new community page I plan to create. Thank you for any assistance provided. Sinisa

Hello, I've been having trouble accessing my Facebook account since this morning. When I tried to log in, I received a message mentioning changes had been made and requesting a passcode, which made me concerned about a potential hack. Trying from a friend's phone, I discovered that my account has been marked as a memorial account, despite being very much alive. I would appreciate any assistance in restoring my account to its original state. Thank you, Balwant Singh

I recently purchased a new phone with the intention of only using Facebook, messages, and basic phone functions. Initially, it was working but now I am having trouble accessing Facebook as it requires passwords that don't seem to work. I am on a limited pension and just want to stay in touch with my family and friends without my bill increasing. I have visited the store three times but they are unable to assist me and it seems like I was misled into buying an expensive phone. I would appreciate an easy way to use Facebook on my phone for messaging purposes as I am unable to access it otherwise. Thank you, Jane Coulson.

My Facebook Page recently underwent a complete update that has significantly impacted its functionality. When accessing it from a desktop, essential features like viewing the page inbox, scheduling posts, and inviting individuals who have liked posts to like the page have become inaccessible. The Pages app on mobile devices no longer allows me to view the actual page, invite people to like the page, or go live. Additionally, using the Facebook app, I am unable to manage the page efficiently or respond to comments as the page. This overhaul has caused frustration as there seems to be no apparent way to revert the changes back to the previous settings. Interestingly, my other Facebook pages have not experienced similar issues.

A few days back, I attempted to create my first Facebook account. However, upon logging in, I received a notification stating that my account was disabled due to a breach of Community Standards. After reviewing the community guidelines and my downloaded information file (which was empty), I am confused about what I might have done wrong. If I unknowingly violated any rules, I apologize and understand the consequences. Yet, if this was an error caused by an algorithm, I seek assistance in resolving this issue.

Hello, my name is Lanora Steinbacher. Yesterday, my phone stopped working, and all my Facebook information was saved on it. Now I'm struggling to access my Facebook account without my phone. I recall my email address, [redacted], but I can't remember the password. Is there a way you could assist me in regaining access to my account? I haven't accessed my yahoo account yet, but I have a Gmail account and can provide you with my new Gmail address. Thank you.

Hello, I am Beverley Standing, using the email [redacted] Recently, it seems another email has been assigned to my account and my password has been changed. I was requested to send my driver's license to verify my identity, which made me uneasy as I was unsure where it was being sent. I keep receiving a code in French via email, but every time I enter it, it gets rejected. If there have been any violations on my Facebook page, please know it was not done by me as I do not post political content or images. My account is linked to a business page and I use Messenger for business purposes, but unfortunately, I have been unable to reach any contacts due to this issue. I am quite concerned about what has transpired and would appreciate your assistance resolving this matter. Best regards, Beverley

Since September 30th, I have been unable to access my Instagram account under the username @nuria1010. Despite trying various methods, such as submitting a questionnaire with my ID and a photo of myself holding a paper with my username, name, and a code, I have not received a response. This issue is critical for me professionally, as I rely on my Instagram account for work. My friends have also noticed that my account is no longer visible. I have attempted to contact Facebook through different means without success. I have heard that contacting Facebook through Facebook Messenger has helped others with similar problems, but I have not been able to do so. My account is linked to a Facebook Manager Account with an active business and campaign, adding to the urgency of the situation. I am seeking guidance on how to effectively communicate with Facebook to resolve this matter. Thank you for your assistance.

I need assistance from the Facebook Team to regain access to my Facebook account. Someone changed the password for both my email address and phone number, leading to me losing access to my account. I kindly request Facebook to send the verification code link to the new email address I have created. Details: Facebook account name: Asnadi Wong Dlingo, ID: [redacted][redacted], New email address: [redacted] Your help is greatly appreciated.

I need assistance from the Facebook Team to regain access to my Facebook account. Unfortunately, someone changed the password for both my email address and phone number, resulting in losing access to my account. I kindly request Facebook to send the code link to the newly created email address for verification. My Facebook account name is Asnadi Wong Dlingo with the ID [redacted][redacted], and the new email address is [redacted] Thank you for your help.

Hello, we are facing a problem with promoting our company on Facebook. Despite several attempts to contact Facebook regarding the issue, we have not received any explanation for the alleged rule violations. Even though Facebook has mentioned that senior department members would get in touch with us, we have not had any communication from them. This issue has persisted for almost a year. I am requesting the reinstatement of our account without any restrictions.

Hello, I have encountered an issue while trying to create a Facebook account. I previously had a little-used account with an email address that is no longer in use. Upon creating a new account with a masked email address, it was immediately disabled. I then tried using my main email address, and the same thing happened. I am unsure if this is due to using a VPN for security purposes. I would appreciate clarification on why my accounts are being disabled and information on the appeal process. I am also planning to create business accounts and address an issue with a Facebook page linked to my ex-wife, which is misleading customers. The property is solely owned by me as evidenced on my website. Despite multiple requests, my ex-wife has not removed the page. I believe this is fraudulent behavior. I would like to discuss this matter further. Thank you. Warm regards, D.A.