I have had an account for several years. It was under the email of cdS*****@***.com whi...

GetHuman-cdschust's Recover Disabled Account issue with Facebook from October 2020

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cdschust will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cdschust can let us know if they help or not.
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Before contacting them, items GetHuman-cdschust may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cdschust's own words
I have had an account for several years. It was under the email of cdS*****@***.com which I no longer have access to. I recently lost access to the Facebook account that has several years of information in it. I have tried to retrieve it but cannot. The system tried to create a new account which I don't want. My new email address is *****@***.com. Please help me recover the old account so that I can continue communicating with my already designated friends. Please let me know this can happen.

GetHuman-cdschust did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-cdschust
Oct 4th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 134738 others
0 customers following this


GetHuman-cdschust started working on this issue
Oct 4th, 2020 6:57pm

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