On Saturday September **th at **:** am I received an email stating that someone tried t...

GetHuman-emirose's Recover Disabled Account issue with Facebook from October 2020

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GetHuman-emirose's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-emirose will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-emirose can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-emirose's own words
On Saturday September **th at **:** am I received an email stating that someone tried to log into my account using Edge (Chromium Based) on Windows **. The email stated that my account was safe they just wanted wo make sure it was me logging into the account. It was not me. I tried numerous time to log back into my account. I changed my password numerous times also. It keeps asking me for a generator code that I get when I log into the Facebook app but I cannot open the app. I tried sending an ID but I go by my middle name on Facebook as that is how everyone knows me by and you did not accept it. It there a way I can log into Facebook without this code. It keeps saying it sent me a code but I did not receive it through a text. I am so frustrated, please help

GetHuman-emirose did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-emirose
Oct 3rd, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 134465 others
0 customers following this

Timeline

GetHuman-emirose started working on this issue
Oct 3rd, 2020 7:35pm

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