Hi, I cant remember my facebook password, and have no way to retrieve it atm, I am cont...

GetHuman-psrepai's Reset Password issue with Facebook from October 2020

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The issue in GetHuman-psrepai's own words
Hi, I cant remember my facebook password, and have no way to retrieve it atm, I am continually stuck at the login screen which asks for my password. The old email account I used to set up facebook as my recovery email has expired and I have forgetten the password for it as it was just a junk account. Now Facebook then wanted me to upload ID (drivers licence) in order to verify the account is mine, which I have done four times now in the last * days and when I do complete sending it through there is no confirmation from Facebook that they received it, it simply "uploads" and then nothing, no confirmation of it being recieved etc, nothing at all. I have heard nothing from Facebook in reference to this and have no way to contact them and am going around and around in circles trying to gain access without success.

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Facebook

Reset Password issue
Reported by GetHuman-psrepai
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 134552 others
0 customers following this

Timeline

GetHuman-psrepai started working on this issue
Oct 3rd, 2020 6:26am
GetHuman-psrepai indicated the issue is not fixed yet.
Oct 4th, 2020 2:49am

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