Besides myself being denied an account, Now they denied my wife. This all stated with Facebook saying botn times that we were not using our legal names! these are our legal names for the past ** years!!!

GetHuman-garongin's Recover Disabled Account issue with Facebook from September 2020

Help with my Facebook issue
First: share to improve GetHuman-garongin's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-garongin may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-garongin's own words
we were both trying to set up a facebook account ... my new accounthad first trouble with my name. then it said my account was ok and game me a new temp password .then when i went back on it said my account was dissabled for some community regulations that i broke. this is ridiculous!!!! i am a grown up, retired man with no history that would cause such a response from facebook. they even had me upload my drivers license with photo id to verify who i am. I need help. I do have an instagram account with my name and have no problem with that and i believe that facebook and instagram are connected somehow. please help
There is absolutely no reason for us to be denied an account in our names!

GetHuman-garongin did not yet indicate what Facebook should do to make this right.

How GetHuman-garongin fixed the problem

We are waiting for GetHuman-garongin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Disabled Account issue
Reported by GetHuman-garongin
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 135287 others
0 customers following this


GetHuman-garongin started working on this issue
Sep 29th, 2020 3:44pm
GetHuman-garongin indicated the issue is not fixed yet.
Sep 30th, 2020 7:43pm