I cannot get in to my new account. I was able to request a code via e-mail which I rec...

GetHuman5310782's Can't Receive Code to Reset issue with Facebook from September 2020

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The issue in GetHuman5310782's own words
I cannot get in to my new account. I was able to request a code via e-mail which I received and entered but then it also wanted a phone number for verification and I only signed up with my name and e-mail. I did not add a phone number to my account. Also, I don't know how to enter the phone number. It shows ** for United States. Do I just enter my area code and number? Is the ** just a reference or does that mean it's already added to add a number. **Why can't I just verify with my e-mail address and have that be enough? *My account name is Deanna Rabbitt.**I receive the code but it is asking for both my e-mail address, change password and then asks for my phone number too. Why isn't one code enough to log in? Why do I have to use two codes? No code is ever sent to my phone number only my e-mail address.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman5310782
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 135460 others
0 customers following this

Timeline

GetHuman5310782 started working on this issue
Sep 29th, 2020 1:38am