I had the ability to switch back to classic facebook and now it seems to have been take...

GetHuman-gucumom's customer service issue with Facebook from September 2020

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The issue in GetHuman-gucumom's own words
I had the ability to switch back to classic facebook and now it seems to have been taken away??? I do not understand this as I use Facebook from a PC setup not phone, Iphone or android and not Instagram. This new format seems to only have taken into consideration users that access Facebook through their phones. I do not understand why computer users were not considered into this change. I am extremely tech literate and am finding the new appearance looking very blown up, also looking very juvenile in it's appearance. I am asking is there any way of possibly being switched back to classic facebook. This new layout appears less refined. Even my profile picture the appearance of it is horrible compared to what it looked like before. I am also questioning as well if the decision of Facebook to not take on Adobe Flash is a facebook decision which disables any games that were run thru it? You have users that in some of these games that had a design element i.e. Farmville that developed these for years and it's just being dropped w*o any consideration ? I am wondering if Adobe Flash was being provided or offered and it wasn't something that Facebook decided from an expense standpoint not to continue??? Again you are catering to just your phone users of your app ?????? In light of Covid ** and a broad audience to include even those that are not under the age of **.......with many of us stuck with restrictions and indoors whereby playing these on computers , again I'm not sure if the Executive Board at Facebook took this into consideration of the other **% of the user end being at computers and Facebook making a decision to opt not to carry newer version of Adobe Flash due to cost figuring that people with Iphones and Androids have embedded games . Again, what about the rest of us that utilize computers rather than phones to be on Facebook, farmville etc. I am requesting this be reconsidered or at least let us have the option of having classic Facebook for those of us that are NOT using Facebook over phones as well as consideration of negotiating with Adobe for a better solution rather than just cut all of us off who are your other **% of users........

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Customer service issue
Reported by GetHuman-gucumom
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 135533 others
0 customers following this


GetHuman-gucumom started working on this issue
Sep 28th, 2020 7:47pm

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