My account was restricted for a comment that I am not even allowed to view. How is that...

GetHuman-jfrid's customer service issue with Facebook from September 2020

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The issue in GetHuman-jfrid's own words
My account was restricted for a comment that I am not even allowed to view. How is that fair? It looks like the comment consisted solely of an image, there is no other information except the name of the person I apparently replied to. If you are going to restrict someone you should at least show them the offending comment*image.**Secondly, you apply your community standards with no uniformity. I report comments regularly and they are NOT removed. Yet if I use the same language or image my account is suspended.**Thirdly, your community standards call for people to use their actual name and not to use multiple accounts. Both these rules are routinely violated and there isn't even an option to report people for either of these two offenses.**Finally, there is no way to contact your support group or to discuss*ask questions about an action. **I am very frustrated to the point of being ready to close my account. Can these issues be addressed?

GetHuman-jfrid did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-jfrid
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 64 customers so far
Similar issue to 135559 others
0 customers following this


GetHuman-jfrid started working on this issue
Sep 28th, 2020 6:50pm
GetHuman-jfrid indicated the issue is not fixed yet.
Sep 28th, 2020 11:51pm
GetHuman-jfrid indicated the issue is not fixed yet.
Sep 29th, 2020 2:06pm