Hello Get Human,**I have a facebook fan page called XinniX, On Tuesday september **nd...

GetHuman5309127's Problem With a Page issue with Facebook from September 2020

Help with my Facebook issue
First: share to improve GetHuman5309127's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5309127 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman5309127's own words
Hello Get Human,**I have a facebook fan page called XinniX, On Tuesday september **nd, I tried to access my page as usual, but I couldn't, apparently my administrative role had disspeared, so, I can no longer access my page and it is deserted in this moment. I cannot ask another administrator to add me again, because we were only two people administrating the page and both of us were taken away at the same moment. We don't know if the page has been hacked or if facebook took away our administrative roles. *Apparently nothing has been changed or posted in the page since then. We reached FB help page, we sent all evidences possible to state the page is ours and we need it back, but their answer has always been an automatized message saying we must contact other administrator and ask them to give us the role again, we have written it is not possible, because there are NO administrators, but they keep sending the same automatized answer. *We don't know what else to do, and we need our page back so bad... :( **My personal profile in facebook is: *https:**www.facebook.com*MadKatXinniX*And the link to the page is:*https:**www.facebook.com*XinniX.net**We would appreciate any possible help on who to contact.**Thanks,**Katherine Ar*valo

GetHuman5309127 did not yet indicate what Facebook should do to make this right.

How GetHuman5309127 fixed the problem

We are waiting for GetHuman5309127 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Problem With a Page issue
Reported by GetHuman5309127
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 135584 others
0 customers following this

Timeline

GetHuman5309127 started working on this issue
Sep 28th, 2020 5:57pm
GetHuman5309127 indicated the issue is not fixed yet.
Sep 28th, 2020 10:47pm