I have had a Facebook account for several years. Yesterday morning ,****, at about...

GetHuman5296197's Recover Disabled Account issue with Facebook from September 2020

12 views | 136752 similar | 0 following
Help with my Facebook issue
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GetHuman5296197's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5296197 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5296197 can let us know if they help or not.
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Before contacting them, items GetHuman5296197 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman5296197's own words
Trying to log into my Facebook account. ... I have had a Facebook account for several years. Yesterday morning ,****, at about *:**a.m., I went to log into my account. A message come up telling me to enter my password, which I did. I then received another message telling me that this was an old password. I was told to request another password. I followed the instructions. I was told to look for a six digit code to enter for a new password. I waited **minutes and did not receive any code. I tried three more times during the day and could not get any code. I have done nothing to cause my account to be blocked. I am requesting help to restore my account.
Tried three times during the day byesterday.
I want my account restored.
Have had account for about * years.
Followed instructions given by Facebook.
How GetHuman5296197 fixed the problem

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Facebook

HP laptop. Windows **.
Recover Disabled Account issue
Reported by GetHuman5296197
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 136752 others
0 customers following this

Timeline

GetHuman5296197 started working on this issue
Sep 25th, 2020 11:51am

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