Okay I was playing a game and for the person the give me there giveaway prize they need...

GetHuman-jayannmo's Recover Hacked Account issue with Facebook from September 2020

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-jayannmo's own words
Okay I was playing a game and for the person the give me there giveaway prize they needed sign in toy Facebook account so I give them my Facebook password but because it is very secure they couldn't fully hack it and take over my Facebook account... I tried to changed my password and it said it was already change... I the texted the person who I give access to and they got kicked out as well.. they needed a verification which is sent to my sim card to access back my account and I told them I didnt get it but it did get it. They person block me and now i want back access to my account but his gmail is now on my Facebook and mine was removed and I cant get codes from email and I only can use my sim to access the login screen for the username... he gave me the password he cha he it to but when I try to sing in I need to confirm proof of identity which is hard because I dont spend alit of time on my Facebook I use it for gaming honestly and I want to verify it but no one has access to it no me nor the person who wanted to hack it... So my only hope is for me to contact support would really appreciate the help thank you**I would love for Facebook to give me acess to my account.So I can continue to use it

GetHuman-jayannmo did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-jayannmo
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 136838 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-jayannmo started working on this issue
Sep 25th, 2020 4:30am
GetHuman-jayannmo indicated the issue is not fixed yet.
Sep 25th, 2020 8:41am
GetHuman-jayannmo indicated the issue is not fixed yet.
Sep 25th, 2020 8:43am
GetHuman-jayannmo indicated the issue is not fixed yet.
Sep 25th, 2020 8:46am
GetHuman-jayannmo shared this issue with your circles on Google+
Sep 25th, 2020 8:46am
GetHuman-jayannmo indicated the issue is not fixed yet.
Sep 25th, 2020 8:52am
GetHuman-jayannmo indicated the issue is not fixed yet.
Sep 25th, 2020 8:53am
GetHuman-jayannmo indicated the issue is not fixed yet.
Sep 25th, 2020 8:53am