well I've been trying to log into my Facebook page for over a month and when I got my n...

GetHuman-strandbu's customer service issue with Facebook from September 2020

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The issue in GetHuman-strandbu's own words
well I've been trying to log into my Facebook page for over a month and when I got my new phone number because it won't let me log in because my phone number is ***-***-**** which is connected to a woman named Kathy Sullivan okay now my original Facebook page that's right my original Facebook page is under ***-***-**** I have dark hair and there's a dove and it's a long page full of kids and grandkids and Friends right and the number I had before the *** number was ***-***-**** that's the phone number I had before I had the *** number before I got my new number which is ***-***-**** and I called to talk to a tech right well he wants to charge me $** an hour send me to a tech okay have $** I told him that all I wanted to do is to get into my page Susanna Tucker is my name my birthday is ** to ** and all I want to do is log into my account which is my profile picture my profile page is still up Kathy Sullivan's however y'all took down because she did not see things I am not Kathy selling I am Susanna Tucker and all I want to do is get back into my page that is still up and your Tech hung up on me because I don't have any money who should I talk to the news I'm pissed

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Facebook

Customer service issue
Reported by GetHuman-strandbu
Sep 30th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 134954 others
0 customers following this

Timeline

GetHuman-strandbu started working on this issue
Sep 30th, 2020 6:00pm
GetHuman-strandbu indicated the issue is not fixed yet.
Oct 1st, 2020 7:25am