Hacked account by chongzhi*, fraudulent ad campaign, fraudulent merchandise being sold on my Facebook page.

GetHuman-sdchanma's customer service issue with Facebook from September 2020

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The issue in GetHuman-sdchanma's own words
Cancel chongzhi* ad campaign. He*she hacked my account set up an ad campaign selling fraudulent merchandise. ... Someone set up a business, and an ad campaign on my account without my knowledge. Here are the details of an email I got from Facebook it has the scumbags name. Cancel the account and fix this. I went to the ads and canceled the account but it remains open with this a-hole in china still funding it and posting the ads. ***chongzhi* *Summary*AMOUNT BILLED*$**.** USD*DATE RANGE*Sep *, ****, **:** AM - Sep *, ****, **:** PM*PRODUCT TYPE*Facebook Ads*BILLING REASON*Your prepaid balance was charged.*PAYMENT METHOD*Available Balance* *CAMPAIGN**RESULTS*AMOUNT****************$*.*******************$*.*******************$*.*******************$*.*******************$*.***********,*********$*.***CAMPAIGN TOTAL*$**.*** *TOTAL*$**.*** * * *Transaction ID: ****************-*******
That if you have a problem with someone hacking your account setting up a business and defrauding customers they do nothing because the perpetrator is still funding the account and they like money.
Cancel chongzhi* ad account. He hacked my account set up a business to defraud.
**years
Tried to call FB. Nothing but crickets.
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Customer service issue
Reported by GetHuman-sdchanma
Sep 9th, 2020 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 140529 others
0 customers following this

Timeline

GetHuman-sdchanma started working on this issue
Sep 9th, 2020 3:47am

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