My old Facebook account *****@***.com was hacked last Sunday, *th September, **** , by...

GetHuman5241560's Recover Hacked Account issue with Facebook from September 2020

Help with my Facebook issue
First: share to improve GetHuman5241560's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5241560 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5241560's own words
My old Facebook account *****@***.com was hacked last Sunday, *th September, **** , by *:** pm. Facebook notified me, but no code was sent to me to check mate it. The hacker changed my password, my MTN phone number and replaced it with an Airtel number. I have created another account with the same name tonyfatherland with the same MTN number ***********. My hacked account picture shows my face on white background, while my new account has my picture on a color background. Please help me recover my old Facebook account which I have been using for more than six years. Thanks.

GetHuman5241560 did not yet indicate what Facebook should do to make this right.

How GetHuman5241560 fixed the problem

We are waiting for GetHuman5241560 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Recover Hacked Account issue
Reported by GetHuman5241560
Sep 8th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 140381 others
0 customers following this


GetHuman5241560 started working on this issue
Sep 8th, 2020 1:08pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians