My account has been temporarily blocked and I need to provide ID which states my name...

GetHuman5199842's Recover Hacked Account issue with Facebook from August 2020

Help with my Facebook issue
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Before contacting them, items GetHuman5199842 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman5199842's own words
My account has been temporarily blocked and I need to provide ID which states my name, photo and DOB which I have done since I got blocked on Friday. I have emailed several times and also messaged them on twitter but they have provided zero help or support. It is my account, I have changed the password and even had codes sent to my email and to a back up email but they still will not let me back in. Please help im really upset.

GetHuman5199842 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman5199842
Aug 26th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 143268 others
0 customers following this


GetHuman5199842 started working on this issue
Aug 26th 7:09am