My husband and son use the same phone to log in to facebook. My husband is on a ** day...

GetHuman-aprilaco's customer service issue with Facebook from August 2020

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The issue in GetHuman-aprilaco's own words
My husband and son use the same phone to log in to facebook. My husband is on a ** day ban. When my son logged into his account he is also banned. They use different email addresses, different user names(although one us a JR and one is a III). I deleted the phone number from my sons account before the ban took effect because we had this issue before and couldn't get a reply from facebook support. Is there a way to separate the two accounts so that both accounts are banned if one gets banned?

GetHuman-aprilaco did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-aprilaco
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 143544 others
0 customers following this

Timeline

GetHuman-aprilaco started working on this issue
Aug 24th 10:33pm

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