Yesterday I saw a post on facebook page of justin sudler and responded CASH to his inst...

GetHuman5193085's Recover Disabled Account issue with Facebook from August 2020

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GetHuman5193085's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5193085 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5193085 can let us know if they help or not.
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Before contacting them, items GetHuman5193085 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman5193085's own words
Yesterday I saw a post on facebook page of justin sudler and responded CASH to his instant message. Well he said I needed to send $***.** to receive money back. Stupidly I did that and he proceeded to tell me I needed to give him my password information to cash app me money back. As foolish as I thought it was I did so anyway. Well after he got my information he locked me out of my own account because he told me I needed to change the security settings, which ignorance allowed me to do. I don't care about the money because my foolish decision paid that price. I just want to regain access to my page. I have tried and tried again. Please help me. My family photos everything are there. He changed the email from *****@***.com to *****@***.com. please help me.

GetHuman5193085 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman5193085
Aug 24th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 143550 others
0 customers following this

Timeline

GetHuman5193085 started working on this issue
Aug 24th 10:05pm

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