First, my home computer was hacked and whoever did it destroyed every account, password...

GetHuman-dwhudd's Recover Disabled Account issue with Facebook from August 2020

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Before contacting them, items GetHuman-dwhudd may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-dwhudd's own words
First, my home computer was hacked and whoever did it destroyed every account, passwords, social media, and everything I do and have access to on the internet including my access to the internet. So I tried to get on Facebook and obviously it had been disabled for something that I have NO IDEA why for? To make this short then I talked to a FB rep who wanted me to pay for a just answer account just to get help with my account? So I would like to get ALL of my info, pics etc off of my account and then delete the entire account but I do not have access to even do that! I don't even have access to the email address I had on file with FB! So please send info on how I can get my info to *****@***.com as I do have access to that email now! Thank you! David Huddleston

GetHuman-dwhudd did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-dwhudd
Aug 23rd, 2020 - 8 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 143728 others
0 customers following this

Timeline

GetHuman-dwhudd started working on this issue
Aug 23rd, 2020 8:48pm
GetHuman-dwhudd indicated the issue is not fixed yet.
Aug 24th, 2020 12:54am