Everything started a couple of months back in June, one day I got a WhatsApp message fr...
GetHuman-imalexja's customer service issue with Facebook from August 2020
Help with my Facebook issue
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The issue in GetHuman-imalexja's own words
Everything started a couple of months back in June, one day I got a WhatsApp message from a gamers group. it was a forum for discussion for registration you had to log in with Facebook. As soon as I logged in my Facebook, my email and number which was linked with Facebook were changed. ( which I noticed a couple of hours later ). I tried to reset it with my mobile number but the hacker had already changed the password. The same day when I was trying to login to my PUBG account I was already logged in. My PUBG account was linked with google as well as Facebook so we both had access. Then he changed my description on pubg to "Pay rs.**** to get your account back pay to ****** this number ). It was really bad. I had spent over **k in my PUBG account. I am a min-professional PUBG streamer on youtube also I have attended national PUBG tournaments. I was scared that if I had lost my account all the work I've done for years will be wasted. So I decided to pay for him. after payment, I had no response from him. he gives late replies and has negotiated for my account for a month. I would really like to get my Facebook account back from the fraud. He changes his number like once or twice every month. His current number is : *** **********. This is the same number he used as login method for Facebook. Once i paid **** he gave me the password and id which were: ID- ********** Password- Priya*** (which he changed * mins later)*He also changed my name on Facebook to Hari ram. I have a screenshot of the profile which i will attach at the end of the mail. Sir, pubg is my future and I’ve put a lot of effort in this game and I’m not able to participate in tournaments as the fraud has access to my account. I also have his account number and IFSC code. If they are of any use, please let me know.**I hope your team will really help me recover my account. This is my future so i really need ur help sir
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Customer service issue
Reported by GetHuman-imalexja
Aug 21st, 2020 - 8 months ago
I have an issue with Facebook too
Seen by 1 customer so far
Similar issue to 144327 others
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GetHuman-imalexja started working on this issue
Aug 21st, 2020 1:30pm
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