I own a government recognized ***(c)(*) organization set up to receive donations throug...

GetHuman-stopsbs's customer service issue with Facebook from August 2020

Help with my Facebook issue
First: share to improve GetHuman-stopsbs's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-stopsbs may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-stopsbs's own words
I own a government recognized ***(c)(*) organization set up to receive donations through Facebook. To date, and for one year, Facebook has been collecting donations on our behalf, yet failing to provide us with those donations despite over ** calls and letters with no response and no reason. We have submitted all our paperwork. Facebook currently owes our business $*,*** and counting with no legal reason or explanation for this and absolutely no help or response to our many attempts. We have put a complaint with the BBB and our next step is to contact a lawyer which will put a non profit out of funds to collect our own money

GetHuman-stopsbs did not yet indicate what Facebook should do to make this right.

How GetHuman-stopsbs fixed the problem

We are waiting for GetHuman-stopsbs to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-stopsbs
Aug 21st, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 144403 others
0 customers following this

Timeline

GetHuman-stopsbs started working on this issue
Aug 21st 12:12pm