Facebook Customer Service Issues

Good evening, Dear, I am facing an issue and need your assistance. I previously had a Facebook account which I deleted a while ago, however, the problem arose when I changed my phone number. Even after deleting the account, the issue with OpenVPN persists. I am not sure if the problem is due to the account itself or the phone number. Could you kindly help me by deleting the account associated with my old phone number? Since I no longer have access to that account after changing my phone number, I would greatly appreciate it. My name is Omar Katramiz, and I will send you a private message. Kindly delete my Messenger account linked to the number [redacted]32. Thank you.

Good evening, I need assistance with my Facebook account issue. I had a Facebook account that I deleted some time ago. Even after deleting it, the problem persists as my old phone number is still linked to OpenVPN. I want to remove any account associated with my old phone number as I no longer have access to it. I have changed all my information and want the account tied to my name and old phone number deleted. The name connected to the account is Omar Katramiz. Please help me delete the account on Messenger linked to the number [redacted]2. Thank you.

I was chatting with someone on Facebook about receiving money into my account, and I mistakenly shared my password and Gmail with them. As a result, my Facebook account got logged out. I regained access that night, but the next day, the person requested their Gmail back along with the password. Subsequently, I got logged out again and couldn't log back in. I now realize I fell victim to a scam. I was led to a page asking for my ID verification and approval of past comments. Upon agreeing, I got back in, using the scammer's Gmail and my own password. However, after changing my password, it keeps showing as incorrect and old. When prompted for a code, it links to their Gmail with my Facebook name, J. Albert Lopez. The scammer is unresponsive on Gmail. I urgently need help recovering my Gmail account to regain access and ensure this doesn't happen again.

Hello, I want to bring to your attention the issue of cheaters targeting people for part-time work-from-home jobs. They use similar tactics such as requesting deposits for products or membership fees to start working. I encountered this scam where I was asked to share job posts to avoid a deposit, then was directed to pay a fee to begin working. The individuals involved quickly disappeared after taking the money. This experience made me realize the importance of filtering such fraudulent posts to protect others from falling victim to these schemes. It's essential to prevent innocent individuals from being exploited by these dishonest groups. I urge the administrators to take action against these scammers and safeguard others from enduring similar experiences. Thank you for listening.

Hello, I am a member of your recruitment work group, and I need to report that there are numerous cheaters using similar techniques to deceive innocent individuals into part-time work from home. They disguise tasks like data entry, handling post items for PostLaju, or work for a factory from home. It's deceitful because they first present the work as an excellent opportunity to work from home and then demand a deposit for factory products or a membership fee before commencing work. Unfortunately, I fell victim to a scam today. Initially, the first person tasked me with sharing their job vacancies in groups to avoid a deposit. Later, this person referred me to a "teacher" who asked for a membership fee of RM99, promising a refund after 15 minutes. Subsequently, this "teacher" referred me to another person who outlined tasks for different membership tiers. At this point, I realized something was wrong and refused further payment demands, requesting a refund. They refused, and the contacts of the initial two persons are now unreachable. My hope is for the admin to take action, filter posts, and prevent these scammers from tarnishing the group's reputation. I also hope to prevent other innocent individuals from falling victim to these fraudulent schemes. Money is hard-earned, and these scammers spread their posts rapidly; I am unsure how to stop them. I appeal for the admin's assistance in protecting the innocents from falling prey to such groups. Thank you for hearing me out. God bless.

I recently reset my Facebook password about 3-4 weeks ago, and I am struggling to remember it now. Despite trying the "forgot my password" and "forgot my account" links, as well as entering my "trusted contact" codes several times a day, I am not receiving any emails with further instructions. I have tried multiple email addresses and created new accounts, but the issue persists. I have checked all folders and ensured Facebook is not blocked, but I still cannot access my account. When visiting the "help center," I am directed to the same links repeatedly. I would appreciate any help or advice you can provide. Thank you for your time.

I recently experienced identity theft and needed to secure my Facebook account. Struggling to delete my birthday, I changed it to Jan 1, [redacted], but I was deemed under 18. Adjusting it to Jan 1, [redacted] to comply with the age requirement, my account got disabled. Facebook requested my ID for verification. I promptly submitted my driver's license, yet received a reply insisting on the submission of ID again. Frustratingly, I faced the same issue with no resolution provided. The message states, "We can’t give you access to this account... until we receive an accepted form of ID... Learn more about the types of ID we accept in the Help Center." Can anyone advise on how I can regain access to my account? Thank you.

I have been informed that I allegedly sent text messages from [redacted] to [redacted] to someone who I do not have on Facebook or Facebook Messenger. To address this issue, I am seeking assistance from Facebook support to investigate my account history, as this situation has sparked an internal inquiry at my workplace. Despite visiting the Facebook offices in Rathbone Place, London, and following their advice to review my history for any connections, I could not find any evidence linking me to this individual on Facebook or Facebook Messenger. It is troubling that the other party insists on receiving messages from me that I do not recall sending. Due to the impact this has had on my job security, resulting in job loss without substantiated evidence and prompting me to file a tribunal claim against my employer, I am eager for Facebook to assist me in resolving this matter effectively. As a casual Facebook user, this is a significant and distressing issue for me. I would greatly appreciate your support in clarifying this situation. Thank you for your attention to this matter. Regards, Leon Christian.

I'm currently trying to create a new account on my new iPhone. However, I encountered some issues. I realized that I've been logged out of Facebook since the end of July. If there has been any recent activity, it was not from me. I managed to get my new iPhone 11 up and running, and now my email address is [redacted] I believe I may have been a victim of identity theft, so I kindly ask for a thorough search to be conducted. If any unauthorized activity is found with the information I provide, please delete it immediately. It seems like I am unable to proceed with setting up a new Facebook account using the mentioned email address. Facebook prompts me to record a video for verification; however, clicking on the link results in an error message. My phone number is now [redacted]. Any account associated with the details of Gary M., residing at [redacted] Via Cortez, Lompoc California [redacted], should be deleted. Please redirect all communications to the provided email and phone number. I would appreciate discussing the necessary steps to recreate an account.

A few weeks ago, when I accessed my Facebook account, I received a message requesting me to verify my identity to confirm the authenticity of my account. I submitted a photo of my PAN card as requested. Upon submission, I received a message thanking me for the details and informing me that due to the COVID-19 pandemic, there might be delays in the review process. It has been a month now, and my Facebook account is inaccessible or disabled. Consequently, I am unable to use other linked applications such as Instagram and PUBG. I am seeking assistance in restoring access to my Facebook account. I hope this information clarifies my situation. For further assistance, please contact me at [redacted] Thank you. 🙏♥️

Hello, Username: hakam08 Phone Number: +[redacted]05 I am reaching out because my Instagram account has been disabled for over 18 days now, and as a result, my linked Facebook account has also been disabled. I have been trying to appeal to reactivate my account as I believe there has been a misunderstanding. While I understand the importance of adhering to community guidelines, I want to clarify that any content I shared was not done with malicious intent. I apologize if there was any oversight on my part, as it was shared by a friend and I did not realize the implications. I kindly request that you reconsider and reactivate my account. I assure you that I will be more cautious in the future to avoid any unintentional violations. Thank you for your attention to this matter.

I would like to share an issue I encountered on Facebook. I received a troubling post from a friend via text regarding disturbing content inciting violence. Despite reporting it to Facebook, they did not find it in violation of their standards. In response, I expressed frustration towards politicians for their actions. Subsequently, I found myself banned from the platform. I have now created accounts on Instagram and Twitter to bring attention to this situation. I will also be sharing more details about my experience on YouTube. It's disheartening to see such content allowed to remain while I face consequences for speaking out. This experience sheds light on the current state of Facebook. Thank you for your attention. Have a blessed day. - Nichole Knapp Laquidara

I have recently been unfairly restricted from Facebook for 30 days after commenting on a post by a Black Lives Matter leader that I found racist. Despite using an offensive term, I do not regret standing up against racism. I plan to hire a lawyer and sue Facebook and Mark Zuckerberg for violating my freedom of speech and for discriminating against me. It is hypocritical for Facebook to enforce unjust community standards that favor one group over another. I am prepared to take this matter to court and hold Mark Zuckerberg accountable for his actions.

Hello, I am Prashanth Kumar, and I wanted to let you know that my Facebook account, "Allu Prashanth," was locked five days ago, and I am unable to use it. The mobile number linked to that account is [redacted]. I'm unsure why this happened, but I am experiencing login issues and requested to upload my ID multiple times without success. This is my personal account associated with my Instagram page for Allu Arjun Fans Group. I have previously emailed your team, but I have not received a response yet. I received a notification about violating Facebook's rules, but I have not knowingly done so, and I ensure that it won't happen again. I will comply with all directives given by the authorities. I kindly ask you to consider my request and grant me access to my account as soon as possible. I have attached my government ID for your verification purposes. Thank you, Prashanth Kumar.

Hi, I am Prashanth Kumar. I am writing to let you know that my Facebook account was locked five days ago, and I am unable to access it. My Facebook ID is Allu Prashanth, and the mobile number linked to that account is [redacted]. I am unsure why this happened, but I am facing login issues and the page prompts me to upload my ID, which I have done more than 20 times without success. This account is personal and connected to my Instagram page related to the Allu Arjun Fans Group. I have previously contacted Facebook through email but have not received a response. I received a notification stating that I violated Facebook's rules, which I am unaware of doing. I assure you that I will follow all guidelines moving forward. I kindly request that you consider my appeal and restore access to my account promptly. I have attached my government ID for your verification. Thank you. Best regards, Prashanth Kumar

My late husband created my Facebook page many years ago, but he passed away five years ago. The email and phone number associated with the account are outdated, and I accidentally deleted my browsing history, losing access to the account. I have tried various ways to regain access, but with no success. I need help recovering my Facebook account. It's frustrating that a company as large as Facebook doesn't offer a helpline or immediate chat support. I can only access the internet through my iPhone 6.

Hello, I'm Neelesh Thapa, born on November 25, [redacted]. My Nilesh Thapa account was compromised on August 16, [redacted], after live-streaming a game of PUBG using Omelet Arcade. The next day, when trying to log into my Facebook account via the app, I was surprised to find myself logged out. After several unsuccessful password attempts, I realized the recovery email was altered by the hacker, and they removed my email and phone number linked to the account. This intrusion seems to be aimed at gaining access to my PUBG account. I have been struggling to regain control and noticed that my profile picture, cover photo, and account name have been changed, which is deeply distressing. My original username was [redacted] when I signed up with Facebook around [redacted] in West Bengal, Siliguri. The situation has caused me over 48 hours of distress. Despite my attempts to report the issue through a new account, I have faced difficulties. I am willing to provide any necessary information to recover my account. Your prompt support to secure my hacked account would be greatly appreciated. Thank you.

I'm inquiring with Facebook to verify if the email I received, supposedly regarding a password reset, is legitimate or fraudulent. I did not initiate any password change request. Recently, I had experienced unauthorized access to my earthlink email account, resulting in fraudulent activity. Fortunately, the unauthorized transactions were unsuccessful, and I have since updated my passwords to secure my accounts. I share this context as the email in question could be linked to the security breach of my [redacted] email. Thank you for your attention to this matter. Sincerely, Darcy S. Facebook user since [redacted]

I have been unable to access my account for over a year as I don't remember the password and my phone number and email are outdated. I was logged in previously but now I need to log in on a new phone, which requires the password I don't remember. I created a second account to stay in touch, but I need access to my original account. I am not given any recovery options like alternate email or security questions. How can I recover my account without these? Your help is greatly appreciated.

I am worried about the security of Facebook as it is my main way to log in to my Instagram account, Johnckb. Two days ago, my Instagram account, Johnckb, was temporarily disabled for verification of my contact information. I followed the usual steps but couldn't regain access. It prompted me to contact the helpdesk within 24 hours. I attempted verification through Facebook, fingerprint, sign code on my phone, and SMS verification, but no emails were received. I'm concerned that someone may have taken over my account. The next day, I tried to log in again and received a conflicting message stating that my account was deleted for violating Instagram guidelines. I am certain this is an error. The last photos I posted were of friends at the beach in swimsuits and trunks, some on surfboards and some dancing. They contain no nudity, and everyone in the photos approved of them. I have not shared anything offensive or engaged in offensive chats. Something seems amiss, and I believe there has been an honest mistake or a serious security breach between Instagram and its parent company, Facebook. My accounts were linked, and I used Facebook to verify my login. You can find my Facebook account here: [redacted], where I have shared photos directly from Instagram using the sharing function. Please help me reactivate my account.