After sending Facebook a proof of age, I still can't log in to my account.

GetHuman-witheyl's customer service issue with Facebook from August 2020

Help with my Facebook issue
Before contacting them, items GetHuman-witheyl may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-witheyl's own words
I was trying to log back in to my account ... Hi, my name is Louis Withey I was in Facebook for a short period of time, They ask me to send them a ID card to verified my age I did * weeks ago and nothing yet I can't log in to my account, I will like to log back in to Facebook to be able to get in touch with family and friends, there is anyway to help me with this problem, Thank you
I send my ID like Facebook ask, but I still can't log in
Let me log back again
Yes I'm I new customer and I think that should be a easy way to solve this
I send my Driver License for age verification and I try to contact Facebook
How GetHuman-witheyl fixed the problem

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Customer service issue
Reported by GetHuman-witheyl
Aug 12th, 2020 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 146430 others
0 customers following this

Timeline

GetHuman-witheyl started working on this issue
Aug 12th, 2020 7:25pm
GetHuman-witheyl indicated the issue is not fixed yet.
Aug 13th, 2020 11:30am
GetHuman-witheyl indicated the issue is not fixed yet.
Aug 13th, 2020 6:59pm
GetHuman-witheyl shared this issue with others over email
Aug 13th, 2020 7:01pm

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