Facebook Customer Service Issues

Hello, my name is Neeradi Akhil. I am having trouble accessing my Facebook account. Someone hacked into it and disabled my account. When I try to log in, I receive a message saying it has been disabled. If you have any questions or concerns, please visit our FAQ page. I would appreciate any help you can offer. Thank you. My email is [redacted]

Hello, I'm having trouble accessing the login code for my Facebook account because I registered it with a phone number, +[redacted][redacted], that is now blocked while I'm out of Nepal. It seems to have been registered under someone else's name. I've been unable to log in to my account since yesterday. My Facebook username is Ashmit Ghimire from Kathmandu, Nepal. Could you please send the login code to my new number, +[redacted][redacted]? Thank you.

My Facebook account has been hacked, and I am unable to login. Despite trying the provided recovery instructions, I still cannot regain access. Below is an email I received that was not initiated by me: Hi Sarah, Your Facebook account was logged into on Sunday, August 9, [redacted] at 1:29 AM (UTC+01) using a confirmation code and the email address [redacted] Device: iPhone IP address: [redacted].[redacted].[redacted].35 Estimated location: Thurnscoe, ENGLAND, GB If this was not you, please secure your account. Thank you, The Facebook Security Team

I recently tried to post a video on Facebook, but their rules prevented me from doing so. Consequently, my account was temporarily banned the next day. Although it was meant to be a one-week ban, Facebook requested my personal information, which I provided. Shortly after, my account was disabled without any explanation. I am concerned as I have work-related information on my account. I am eager to know the reason for this sudden disablement and would greatly appreciate having my account reinstated. Thank you.

This morning, I opened my Facebook app and found that I was logged out. When I tried to log back in, it kept saying "incorrect password". I then clicked on "forgot password" to reset it. After resetting the password, I am now being asked for an authentication code. However, I have not received one. The platform also claims I have not logged in from this browser before, which I have. I even tried using my old phone, which I've had for 4 years, but encountered the same issue requesting the code. How can I obtain this code? Any assistance on this matter would be greatly appreciated. Thank you.

Reviewing Your Information May Take Longer Than Usual Thank you for submitting your information. Your submission has been received. Due to the effects of the coronavirus (COVID-19) pandemic, we have limited staff available to review information. Please be aware that it may take longer than usual to process and review your account. Ensuring the security of our Facebook community is our top priority. We appreciate your patience during this time as your account remains temporarily disabled. Thank you for your understanding.

I've been unable to access my Facebook account for several days now. I've attempted to reset it through various methods, but I keep landing on a page that says "Security Check." I'm unsure if Facebook has disabled my account because I haven't received any communication from them. I've tried reaching out to the Facebook Help Center but couldn't find a direct email address. I even wrote to Facebook's Head Office in the UK, but I haven't received a response. No matter what steps I take or which direction I follow, I find myself at a dead end.

I recently got a new Apple phone and had to input my Facebook login password again. Usually, my password is saved on the phone, so I haven't needed to enter it for some time. I mistakenly entered an old password too many times, which was incorrect. I went through my trusted contacts twice to get codes to reset my password. After completing this process, I waited for the email link to continue, but I never received it both times. I really need to regain access because my family is overseas, and Facebook is my only means of contact. Your assistance in this matter would be greatly appreciated. Thank you.

Hello, my name is Shelly Palleschi. I recently created an account using my email, which I confirmed by email verification. Later, the platform asked me to verify my account by submitting a video of my face, which I complied with. However, my account was disabled for allegedly not following community standards even though I hadn't posted anything yet. Following this, I created a new account under my phone number and my maiden name, Shelly Gotham Palleschi. I verified this account via text and added a profile photo. Despite successfully verifying it, I mistakenly entered the wrong confirmation code, which led to being locked out again while sending a friend request. This account was also disabled for not adhering to community standards shortly after. I am seeking assistance as I am unsure of what mistakes I might be making. Thank you.

Dear Facebook Team, Hello, sir. My name is R.K. Gupta. I have been a Facebook user for four years and have always complied with the rules. Recently, my account was blocked, and I followed the security process to verify my identity, but I have not received any confirmation email yet. My account was unjustly deleted despite not violating any rules. I urge you to reconsider this action as my account is crucial for my business and personal connections. It is unfair to permanently delete an account without reason. If there are further verification issues, it is your responsibility to address them promptly. I am not making threats but expressing my concerns. Please reinstate my account at your earliest convenience. Thank you for your assistance. Sincerely, R.K. Gupta Email: [redacted] DOB: 25-08-[redacted]

I am reaching out about my account, Chanel Elizabeth at [redacted] I am currently unable to access my account. I no longer have access to the two phone numbers associated with the account. I have attempted to reset my password without success. I suspect an issue with a person named Lauren Rowe who might have reported me. I am also unable to access my email address which I have had for almost two decades. I would greatly appreciate any assistance in recovering my account to regain access to my cherished memories. This is my final attempt at resolving this issue, and I am open to any help provided. I can be reached via email or by phone at [redacted]4. Thank you.

Hello, I recently encountered an issue with accessing my account, which seems to be disabled, but I still see it active. To regain access, I need to be able to manage the pages I have created. The account is registered under Olivia Tatara, and the associated email is [redacted] I am currently unable to log in or perform any actions on the pages linked to this account. This is affecting my business manager account as well, posing a security concern. I have tried reaching out to the help center without success. The message I receive upon login attempt mentions delays due to the COVID-19 situation. Your prompt assistance in resolving this matter would be greatly appreciated. Thank you, Olivia T.

Hello, my name is Rich HULL. I received a notification and four emails last night, three minutes apart, stating that my account has been hacked. I was asked if I had requested my email and password to be changed, to which I answered no. I tried putting in the verification code sent to me for account recovery, but it did not work because I received an 8-digit code instead of the required 6 digits. The code sent to me is [[redacted]0]. I tried to do an account security recovery, but the hacker had changed the email and password, rendering me unable to recover it. Someone is committing fraud by using my name, a photo of me, and my daughter to do fraudulent activities, tarnishing my name. My original email before being hacked was [redacted], with the password Devmace4, and the new one from the hacker is [redacted], with an unknown password. Facebook is saying my original email and password do not exist anymore. I find it hard to believe that my account, active for over 7 years, disappeared from the database within 10 minutes of the incident on Monday, August 10th at 8 pm. I would like my account either recovered and secured, or completely removed from Facebook. I understand this can be done promptly as I have seen accounts being locked or removed by Facebook officials. I prefer to keep my account, but if starting over is the only option, I am willing to do so. I await an urgent response. Please contact me at [[redacted]]. Thanks, Rich Hull

I appreciate your attention to my message. I believe in the core values of Facebook, which include discipline, perseverance, delegation, accountability, and integrity. With this in mind, I want to explain my situation accurately. I am Jacob, managing advertising for our family's small business on Facebook. It's a role I take great pride in. From the start, I have strived to adhere to Facebook's policies in all my campaigns. For a few months now, my ad account has been deactivated. Despite contacting the Facebook review team, I have not had any success in reactivating it. I run ads for our family business, not for an agency. I'm puzzled by the deactivation as I have always made sure to follow Facebook's guidelines. I understand that Facebook's review process is largely automated, but I hope my message can reach someone who can approach this issue from a human perspective. I am unsure what triggered Facebook's attention. Perhaps it was an ad I created for a friend's air conditioning company, titled: "WHY AIR PRO MASTER IS THE #1 AC COMPANY NEAR ME." I am struggling to find details on the policy violation. My aim was never to cause harm or breach any terms. It is possible that Facebook's policies were updated during the Covid-19 pandemic, and we missed the changes. I never intended to violate any terms. I am uncertain about the outcome, but I hope for a resolution. Rest assured, I am committed to complying with Facebook's policies. I eagerly await a response from the Facebook team. Sincerely, Jacob G.

I am currently experiencing ongoing issues with USERID KUNZEDAHLIA51, the owner of the Facebook account "Quotesoflife.shop", who has repeatedly taken control of my Facebook account on four occasions. This individual has made multiple attempts to access my funds through PAYPAL, leading me to close both my PAYPAL account and bank account. To prevent further misuse, I believe the best course of action is to close my current Facebook account associated with [redacted], which includes Indian Trail Arts and Historical. Unfortunately, I am unable to access my account long enough to resolve this matter independently. It is unclear why USERID KUNZEDAHLIA51 is targeting me in this manner, but I suspect it may be related to my online activity attracting attention towards his Facebook business selling masks and T-shirts.

Hello, I am writing to express my frustration as my Facebook account was disabled on June 30, [redacted] without any explanation, just like it was in February [redacted]. In February, after requesting a review, Team Facebook apologized and reinstated my account, acknowledging that the disabling was an error. Even after submitting all the requested documents this time, Facebook has not reviewed my account due to the global COVID-19 pandemic. When I recently checked, Facebook mentioned that too much time has passed for a review, leaving me unable to access my account. I have not violated any community guidelines, so I am confused as to why I am facing these issues. I kindly request a review of my account. Thank you.

Querido equipo de soporte, Saludos cordiales. Me dirijo a ustedes para solicitar que vuelvan a habilitar mi Fan Page como Fatimadistribuciones. Recibí una notificación sobre una posible infracción a una norma o política de la comunidad de Facebook, sin intención de hacerlo. Reconozco que desconozco algunas de las políticas de la plataforma, lo que probablemente causó este error. Mis únicos objetivos son dar a conocer mi empresa y mis productos, además de establecer una relación comercial a largo plazo con Facebook. Estoy dispuesta a eliminar las publicaciones que hayan incumplido las normas y les pido amablemente que me ayuden a habilitar mi página nuevamente. Es crucial para mí, ya que no quiero perder la información ni a los seguidores que con tanto esfuerzo he conseguido. Agradezco su atención y apoyo.

Hello, my name is Tim Novak, and I have a hearing disability. I do not have a mobile phone or landline. Recently, I signed up for a Facebook account to connect with others, received my confirmation code via email, and thought everything was fine until my account was disabled. Facebook now requests a phone number for verification, which poses an issue as I lack a phone. I have tried using online SMS-receiving services without success due to numbers being previously used. It is disheartening that Facebook may be discriminating against individuals in developing countries without access to phones or individuals like me with disabilities. Assistance with this issue would be greatly appreciated for myself and others facing similar challenges now and in the future.

Hello, I'm Kris Tomlinson, the administrator of the Mzbc Weekday Facebook page for our day care parents. I encountered an issue accessing the page from my home computer as I forgot my login details. After managing to reset my email and password, I was prompted to verify my account due to security concerns. Despite uploading my driver's license, Facebook still denied me access to my account. I am unsure what additional proof I can provide to verify my role at Mt. Zion Weekday. This page is crucial for sharing essential updates with parents before we resume activities. Your assistance in resolving this matter would be greatly appreciated. Thank you for your help in advance.

I am experiencing difficulties due to the lack of phone support and misinformation. As someone with specific health concerns and mobility issues, I feel unfairly treated and blocked by a service provider. I have a limited time frame to address this situation before taking legal action. I assert my rights to express myself freely without facing harassment. Please be aware that my claims about COVID-19 are serious and should not be dismissed. I urge the relevant authorities to investigate the obstruction I am facing and take action accordingly. Thank you.