Facebook Customer Service Issues

I need help! I believe I have been scammed by a company I found on Facebook called eurekar.store. They were offering electric mountain bikes for an unbelievably low price of $16.98 each, so I purchased four. After receiving emails from [redacted] claiming my orders were shipped, I was contacted by a supposed shipping company stating the bikes were at my local post office. When I realized this was false, I visited the post office and was informed about the fraudulent nature of eurekar.store. I have been trying to request a refund, but the website is now inaccessible. It seems this company was operating a scam. I wanted to bring this to the attention of Facebook, as I lost money due to their advertisements. Unfortunately, I doubt I will get my money back, but I felt it was important to share my experience.

I have been attempting to contact Facebook for more than a month now. On June 23rd, someone hacked my account and added an inappropriate image to my profile, resulting in my account being permanently disabled. Moreover, they managed to fraudulently access my Facebook ads account and stole over $[redacted]. I have multiple business and band pages linked to my account that are crucial for the success of my business. I assure you that I have always adhered to Facebook's terms of service and continue to do so diligently. The current situation is intolerable as it has been over a month since my account was disabled, jeopardizing my business operations. Despite being a loyal user for over a decade without any prior issues, I am now in desperate need of swift resolution to regain access to my account.

My Facebook account, which I've had for 12 years, was hacked. I am concerned about potential fraudulent activity and identity theft. On the 3rd of August, I received emails with password change codes, one confirming the password change, and another saying my email was removed. Despite trying to reset my password in the morning, a new verification device prevented me from accessing my account. Later, the hacker changed the password again. I submitted two IDs to Facebook following their process, a school and work ID, but Facebook deemed them insufficient. Reluctant to provide a government ID, as I didn't list my last name on Facebook, I believe the pictures and previous email with my surname should confirm my identity. I am willing to provide additional information to prove ownership, such as previous passwords, but I am unable to speak with a real person at Facebook for assistance in regaining access to my account.

Dear Facebook, I recently discovered that my Facebook account (www.facebook.com/chalapaka.renukaprasad) has been hacked. When I tried to log in, it prompted that I was entering an old password, leading me to reset it. However, upon checking my email for the code, I saw that it was not mine. To my surprise, my Facebook email and phone number had been altered a week ago. Despite my efforts, I have been unable to regain access. The hacker's email I found in my Gmail is [redacted], and the new mobile number is 0[redacted]-[redacted]. I can provide evidence to verify my ownership of the account, including a live video, my date of birth, educational background, residence, photos, and friend list. My Gmail is [redacted] Thank you.

On July 27th at 11:50 p.m., my Facebook account was hacked, and as a result, both my Facebook and Instagram accounts were disabled by Facebook. Despite reviewing the latest activity and attempting to submit a copy of my ID for verification, I did not receive confirmation that it was successful. I have been navigating the help section to verify my identity through the appeal link due to the disablement of my account caused by the hack. Although Facebook now allows me to log in, I am stuck at a Security Check stage prompting me to add a mobile number, but there is no option to do so. As my account remains disabled, it cannot be found by anyone searching for me on Facebook. Additionally, when I try to file an appeal via the Help Center, I encounter an error message stating, "Information could not be submitted. Please login to Facebook to get back on Facebook." I find myself in a cycle of disabled account, resetting password, and completing security checks.

Dear Sir/Madam, I mistakenly memorialized my Facebook account. My real name is Ravi Kumar, but my profile name is Mukul Rajauriya, which is a nickname. I do not have any documentation that shows Mukul Rajauriya as my name, only Ravi Kumar. I have submitted all my identification documents. Ravi is only used in my profile name. Losing access to this account would mean losing a lot of important data since I have had it for a long time. I am willing to undergo any verification process necessary. I am a YouTuber and this account is crucial for my work. I am a verified person with Google AdSense. Someone has wrongfully memorialized my account, and I plead for it to be unlocked. I will change the name to match the documentation provided. It is unfair for someone to memorialize an account out of revenge. Full Name: Ravi Kumar Profile Name: Mukul Rajauriya Email: [redacted] Phone: [redacted]

I am Bob Atwiine from Uganda. I run a page on Facebook called Spyreports UG, previously known as RedTimes and RedSpy. Recently, someone registered the name with the government, claiming copyright infringement. I attempted to change the name to "Strategic Briefs UG" on Facebook, but I am encountering difficulties. I seek urgent assistance to address this legal matter and successfully change the page name. Here is the link to my Facebook profile: [redacted].

I am having trouble accessing my Facebook account and Messenger because I forgot my password. I am unable to receive the 6-digit code to reset my password as my phone, associated with the account, was stolen, and I no longer have access to it. I also have a new email address but cannot switch over the accounts due to not having the password. I have exhausted all password recovery options provided by Facebook with no success. I am feeling extremely frustrated and desperate for a solution. Please assist me in resolving this issue as soon as possible. Thank you for your prompt attention to this matter.

I have been using my Facebook account for years and I do not want to create a new one. However, I have not logged in for a long time and the old email they have on file for me is no longer in use. When they try to verify it's me using that old email, it's ineffective because I no longer have access to that email. I cannot change it without being verified by them first. Despite receiving multiple codes via text, it seems it was not enough for them to verify me. I am eager to log in today if possible. I am Claudia J., my phone number is [redacted], but the email associated with my account is outdated. How can I update it to my current email if I can't access the account to make the change? Thank you.

On August 8th, [redacted], I modified my account's birthdate to the year [redacted] to safeguard my information. As a result, I got locked out of my account. I received a code to recover access but was also asked to provide an ID. When I created the account in [redacted], I used the nickname Paula instead of Pauline with the last name McLain-Schultz. The email associated with the account is [redacted] There is a discrepancy in the birthdate as my South Carolina driver's license shows it as 04/14/[redacted] while I entered it as 04/12/[redacted]. I urgently need access to my account to retrieve important family photos that cannot be replaced. Kindly assist me in regaining access to my existing account as I don't wish to create a new one and risk losing contact with my friends and family on Facebook.

My old Facebook account, which I no longer use, has been hacked. The hacker is contacting my family and friends, requesting money. As I have not used this account for some time, I would like it to be deleted. The account is under the name Vivian Beffrey, linked to the email [redacted] Unfortunately, I no longer have access to that email, which is necessary for me to delete the account.

I accidentally made my birthdate unavailable on Facebook, which led to my account being disabled. Despite trying various methods and seeking help online, my account remains disabled. I have sent several genuine letters to Facebook, explaining that I am a 74-year-old disabled veteran who relies on Facebook for communication, especially while quarantined at home. Unfortunately, I have not received any response from Facebook, and my account is still inaccessible. My friends have even informed me that my picture has disappeared from their accounts. I hope that Facebook understands my unintentional error and allows me to regain access to my account.

Hello, I'm a Facebook user. I enabled login approval codes for added security, but I'm currently in Spain and can't access the phone number associated with my account to receive the code. This has led to difficulty logging into my account. Since my account is essential for me to access, I have provided my identification card with matching details to prove the authenticity of my account. I kindly request your assistance in disabling the login approval code for my account.

My account has been compromised. The hacker changed all my account recovery options including my email and phone number. I have been struggling to recover it for several days now. The unauthorized access occurred on Feb 28th while I was incarcerated. Since my release, I have been unable to regain access. My username is sherry.swain.[redacted], and my name on Facebook is Sherry Beth Swain. The email addresses associated with the account are [redacted] and [redacted] I urgently need access to retrieve important messages and photos of my late mother. Kindly assist me in resolving this issue.

I created three accounts, but they were disabled due to community guidelines. I haven't violated any rules and value freedom of expression. My accounts are linked to phone number [redacted] under the name Seyed Ali Asghar Emadi Pahandari. I might use variations like Asghar Emadi or Seyed Ali Emadi with or without Pahandari. Please reinstate my accounts.

I woke up this morning and found my FB account locked for some unknown reason. I have tried to recover it without success. This is the only account I use to stay in touch with my family and friends through messenger. You can reach me at my Yahoo email, [redacted], or on my cell at [redacted]. My name on FB is Genny.

Hello! I recently found out my account was disabled for sharing a video with a friend unknowingly violating Facebook's Statement of Rights and Responsibilities. I apologize for this mistake as I did not receive any prior warnings. While I'm currently away from my country without access to my family, I kindly request to have my account reactivated. Rest assured, I will never send inappropriate content to anyone in the future. Thank you for your understanding.

I have been receiving notifications from Facebook about content that infringes on others' property rights on my page. I reached out to Facebook through live chat to address this issue. However, they were not able to specify which posts are problematic. I have not found any deleted posts on my page, except for one email I received a couple of weeks ago regarding a Rick & Morty post, which I promptly removed. I kindly request that my personal account be reinstated, as it holds all my childhood and teenage memories from over ten years ago. Thank you in advance, and feel free to reach out to me via email for further details.

I received a notification from Facebook two days ago stating that my account was at risk of being blocked due to allegedly violating Community Standards. Shortly after, my account was indeed blocked. However, after 30 minutes, I received an apology from Facebook admitting their mistake and confirming that I had not breached any standards. Surprisingly, yesterday morning my account was shut down again, this time for 24 hours. I am baffled by the sudden turn of events - from being cleared by Facebook to getting shut down once more. This morning, my account is still inaccessible, and I am disappointed by the lack of explanation or communication from Facebook regarding their actions. I am eager to understand the situation better.

A little over a year ago, I was unexpectedly logged out of Facebook. Despite trying various methods like resetting my password and reaching out to trusted contacts, I couldn't regain access. It turned out my email linked to the Facebook account had been inactive for a while, resulting in its deletion. Unfortunately, someone else claimed the same email and took over my Facebook account. Despite my efforts, the support from Facebook has been unhelpful, and it seems like they don't prioritize resolving these issues.