I've logged in on an online site that referred itself to be PUBG So, the next day my fa...

GetHuman-bsamuelk's Recover Hacked Account issue with Facebook from July 2020

Help with my Facebook issue
First: share to improve GetHuman-bsamuelk's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bsamuelk may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-bsamuelk's own words
I've logged in on an online site that referred itself to be PUBG So, the next day my facebook account is gone they've said that session has expired so I tried to login again but they said that my account has been restricted due to violations *I never post anything but I use it only for gaming online so there's this person who has hacked my account and he's using my PUBG account please help me retrieve my facebook account, please..

GetHuman-bsamuelk did not yet indicate what Facebook should do to make this right.

How GetHuman-bsamuelk fixed the problem

We are waiting for GetHuman-bsamuelk to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman-bsamuelk
Jul 15th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 157561 others
0 customers following this

Timeline

GetHuman-bsamuelk started working on this issue
Jul 15th 12:06pm