My current facebook account, Edwin Rocketwin was hacked & accessed by someone on **th o...

GetHuman-cheekywi's Recover Hacked Account issue with Facebook from July 2020

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Before contacting them, items GetHuman-cheekywi may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-cheekywi's own words
My current facebook account, Edwin Rocketwin was hacked & accessed by someone on **th of June at *:**am. Both my email addresses, *****@***.com & *****@***.com were removed & replaced by another gmail account. I was told by facebook by email to secure my account at once & send my personal identification card online for verification. Until today, I’m still waiting for facebook reply to send me the link to set up new password. Hopefully I can get my main facebook account back. Thanks !

GetHuman-cheekywi did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-cheekywi
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 158103 others
0 customers following this

Timeline

GetHuman-cheekywi started working on this issue
Jul 14th 3:49pm

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