My wife of ** years has dementia and she is in assisted living. She is having some youn...

GetHuman-lpmmdm's customer service issue with Facebook from July 2020

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The issue in GetHuman-lpmmdm's own words
My wife of ** years has dementia and she is in assisted living. She is having some younger men starting to harass her and she is getting unwanted stuff from them.**I do not want to take her Facebook page away from her but My Daughter in Law who lives about ** minutes away from her and I am about * hours by car away.*Both My Daughter in law and myself want to gain access to monitor her Facebook account. **Trouble is Lorraine does not remember her Facebook login password.*I thought I had it but do to a computer crash it has been lost.**My Daughter in laws email is *****@***.com and mine is *****@***.com and my sons email is *****@***.com**are you able to help us out? Lorraine keeps in contact with the grandchildren on Facebook.**any further questions please feel free to call Me Mark Mulanax at *** *** **** or Emily Mulanax at *** *** ****

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Customer service issue
Reported by GetHuman-lpmmdm
Jul 14th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 158463 others
0 customers following this

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GetHuman-lpmmdm started working on this issue
Jul 14th 12:46am