Accidentally factory reset it my phone I knew my password and you my user name for my a...

GetHuman-shrekcl's customer service issue with Facebook from July 2020

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The issue in GetHuman-shrekcl's own words
Accidentally factory reset it my phone I knew my password and you my user name for my account for Facebook and I said I need a login code will the login code that was sent to a phone number that I used to have I don’t have the number the more I forgot to change it so I did it a confirm identity and I did that I answered all the questions I sent them and everything I sent them on my email should I give them Facebook constantly have change the password I’ve done on it now or can I do to get any I don’t know what to do if I cook for my dinner with them asking you know everything how can I get back into my account I can’t get a Login code I even called the number that I used to have an ask them they could give me the code and then they just hung up on me so what do I do now and it says that the browser is not no I’ve never logged in from here and login from my phone either have logged in from my iPad and it still won’t let me in

GetHuman-shrekcl did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-shrekcl
Jul 13th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 158882 others
0 customers following this

Timeline

GetHuman-shrekcl started working on this issue
Jul 13th, 2020 2:23am

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