My Facebook account was hacked by a person with the phone number of ***-***- ****. That...

GetHuman5058025's customer service issue with Facebook from July 2020

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The issue in GetHuman5058025's own words
My Facebook account was hacked by a person with the phone number of ***-***- ****. That person also removed my email address associated with my Facebook account that email address that was removed was *****@***.com and the hacker changed it to *****@***.com. I want them removed from my page and my email and I want access to my page. I set up a new Facebook page which I was able to access no I am no longer able to I enter my cell number to get a code to reset my password and I get a message that my number is attached to another account. HELP ME PLEASE. It's impossible to contact Facebook because I have to be able to access Facebook to contact them and I cant open anything on Facebook including messenger which tells me to connect to wifi or a network and I am connected else wise I wouldn't be online talking with you. The Facebook account is under the name Dean Shannon

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Facebook

Customer service issue
Reported by GetHuman5058025
Jul 13th, 2020 - 3 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 158948 others
0 customers following this

Timeline

GetHuman5058025 started working on this issue
Jul 13th 12:03am
GetHuman5058025 indicated the issue is not fixed yet.
Jul 13th 3:20pm
GetHuman5058025 indicated the issue is not fixed yet.
Jul 13th 3:29pm