My mom died in March. I went into her FB account and deleted her account per the instru...

GetHuman-cjcampin's customer service issue with Facebook from July 2020

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The issue in GetHuman-cjcampin's own words
My mom died in March. I went into her FB account and deleted her account per the instructions. It's now visible again. I called the *** number for tech support who said it was more than likely hacked. The gentlemen told me it would be *** dollars charged to me to keep it deleted. His name was Jim Baxter. I was telling him in a loud voice there was no way I ws going to pay for that since it's more then likely a breach on FB's side. HE HUNG UP ON ME. I called him today **** at **:** a.m. at the number *-***-***-****. i need her account deleted completely. My user is Christina Dyson I am in Evansville IN* My moms name is Yvonne Dyson in Evansville IN.

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Customer service issue
Reported by GetHuman-cjcampin
Jul 10th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 160197 others
0 customers following this

Timeline

GetHuman-cjcampin started working on this issue
Jul 10th 8:28pm
GetHuman-cjcampin indicated the issue is not fixed yet.
Jul 11th 6:22pm
GetHuman-cjcampin indicated the issue is not fixed yet.
Jul 11th 6:22pm
GetHuman-cjcampin indicated the issue is not fixed yet.
Jul 11th 6:25pm
GetHuman-cjcampin indicated the issue is not fixed yet.
Jul 11th 6:28pm

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