I couldn't login into my account anymore,I can't even have access to any of mail both e...

GetHuman-ojyormex's Recover Hacked Account issue with Facebook from July 2020

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-ojyormex's own words
To regain my Facebook account ... I couldn't login into my account anymore,I can't even have access to any of mail both email and gmail again.i don't know who change my name from Oj Yormex Emmanuel to Andy Loon, Andy Loon is not my Facebook name is Oj Yormex Emmanuel the nick name i added is Yormex.am using *****@***.com and Olajolo as my password to login.but now, I don't have access to any of it again.am using this *****@***.com to receive alert because my email can only work for Facebook but i can't log in for a long time now.but since this incident apened I don't have access to any of my social media and my both mail again.pls am confused,just help me out.my phone number is **************,am from Nigeria** Thank You.

GetHuman-ojyormex did not yet indicate what Facebook should do to make this right.

Just do anything to help me gain my Facebook account back
How GetHuman-ojyormex fixed the problem
There is no tracese of my account anymore,the hacker just changing the name how its likes but still using my pics .the name am using is Oj Yormex Emmanuel, before the hacker changed it to Andy Loon. but now it changed it to group message.am so confused*I don't no what to do.i think this will make me drop Facebook totally.if my facebook issue can't be resolute, that means my life is not save.because Facebook management could have Know the right owner of account through the complain and the formal profile of complainer before it got hacked.the hacker use *****@***.com to hack my Facebook account.
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My email and password
Recover Hacked Account issue
Reported by GetHuman-ojyormex
Jul 10th, 2020 - 3 months ago
Not resolved
GetHuman-ojyormex shared how to fix
Seen by 5 customers so far
Similar issue to 159996 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-ojyormex started working on this issue
Jul 10th 2:15am
GetHuman-ojyormex indicated the issue is not fixed yet.
Jul 10th 2:00pm
GetHuman-ojyormex confirmed the issue is fixed. Hooray!
Jul 10th 2:01pm
GetHuman-ojyormex indicated the issue is not fixed yet.
Jul 10th 2:23pm
GetHuman-ojyormex indicated the issue is not fixed yet.
Jul 10th 2:25pm
GetHuman-ojyormex shared this issue with friends on Facebook
Jul 10th 2:25pm
GetHuman-ojyormex indicated the issue is not fixed yet.
Aug 1st 5:03pm
GetHuman-ojyormex shared this issue with friends on Facebook
Aug 1st 5:05pm

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