Facebook Customer Service Issues

I came across a Facebook page named "stylofebric" for online shopping, but they don't have any contact information. I placed an order for dresses a month ago and haven't received it. Despite sending emails and messages on Messenger, I haven't received any response; they even blocked my messages. This seems to be a fraudulent account, as many others are facing the same issue of paying for orders that were never delivered. Our comments on the page are being hidden. I'm seeking assistance and wondering how they are allowed to operate without providing any contact numbers. Any advice or help would be appreciated.

I am deeply concerned about the distressing situation I am facing online. Someone has been making terroristic threats, hacking my phone, and posting my personal private messages and pictures without my consent. This individual even went as far as using my photo as their cover image and threatening my safety. Despite multiple reports from family and friends, Facebook has not taken appropriate action. I have informed the police about this matter, as it is escalating and putting my safety at risk. The individual continues to tag more people, spreading my private information across the platform uncontrollably. I feel helpless as Facebook's only suggestion is to block this person, which is not enough considering the gravity of the situation. This violation of my privacy and safety is unacceptable.

Hello, I am in charge of overseeing a company page with a total of 4 admins. Unfortunately, all admins, except myself, are unable to download the leads as they encounter a message requesting leads access. Upon accessing the business settings in the business manager and attempting to add our company page, I received a notification stating that the page I intended to add (of which I am an admin) is already owned by other businesses. Upon inspecting the page for any requests, I found none. I would appreciate any assistance you can provide regarding this matter. Thank you.

My personal Facebook account has been disabled without any valid reason. The account is under the stage name Grace Presley "Kelly," while my legal name is Kelly Haggett. I have tried submitting my ID and photos, which were accepted by Facebook, but my account remains disabled. I use the name Grace Presley professionally as a singer and entertainer in Tennessee. I am disappointed by this unnecessary action towards me, my family, and friends who are connected on Facebook. Please resolve this issue promptly. Thank you, Kelly Haggett (Grace Presley) "Kelly"

I recently wrote to Apple, but my message disappeared mysteriously. It is disheartening that as a senior, I prefer speaking to a person over the phone, yet the numbers provided by Apple are long distance calls. It feels unfair that while your CEO has become a billionaire, seniors like me are struggling to get help. Please consider my Apple post as my computer is failing, and I believe I have valuable input for your generation. I urge Apple to pay attention to seniors like me. Please, either publish my post or consider starting a collection to help me purchase a new phone and Apple computer. My hands are in severe pain, and I want to clarify that I am not shouting. - Eileen

My account has been hacked, and I am unable to recover it as the hacker changed the email associated with it and deleted mine. I no longer have access to the phone number linked to my account, making the recovery process challenging. The email linked to my account was Hera [redacted], and my previous phone number was [redacted]. The hacker has been pretending to be me, asking for money from my friends, and has deleted all my information. Once I was informed about the unauthorized activities on my account, I tried to access it to notify my friends and prevent further issues. I reported the incident to the police when I realized the hacker was asking for money and instructing my friends to send it to the Dominican Republic. My friends advised me to contact Facebook customer service, but as the hacker blocked me, I am unable to do so with my current contact information.

On the 7th of July, [redacted], around 1:30 PM IST, I received an email from Facebook stating that I had violated their community guidelines by posting inappropriate content on my timeline. They informed me that as a result, my account has been permanently disabled. Despite reporting this issue to Facebook via email, I continue to receive automated responses stating that they have reviewed my case and the decision cannot be reversed to recover my Facebook account. Your help on this matter would be greatly appreciated.

We have business Facebook pages that were set up by a former employee who is the sole admin in our Business Account Manager. Since she deactivated her work Facebook account upon leaving the company, we are unable to access Business Account Manager to assign new admin rights. Facebook's support page has been unhelpful with this matter, and we require direct assistance from a Facebook representative.

I recently discovered that my Depop account was hacked, so I took the precaution of logging out of all sessions on Facebook. Unfortunately, I am now locked out of my account because I no longer have access to the primary email associated with it or the mobile number. This situation has left me devastated as it was not my fault, and despite sending my ID multiple times to Facebook to prove ownership, I have had no success. I even remained logged into Messenger for an extended period. I am requesting assistance in recovering my account as I have been a user for over 11 years. Any help in resolving this matter would be greatly appreciated.

Dear user, Thank you for submitting your information. We have received it. Due to the impact of the coronavirus (COVID-19) pandemic, there are fewer staff available to review accounts. Please be aware that it may take additional time to complete the review process. As a result, your account will remain inaccessible for now. We appreciate your understanding and cooperation during this challenging time. Best regards, [Initials]

My girlfriend's Facebook account was hacked. The hacker changed the email and phone number linked to the account, making it impossible to recover using standard methods like ID verification. We are in urgent need of assistance to regain control of her account before further harm occurs. So far, attempts to contact Facebook through their help center have been unsuccessful. This forum is our final attempt to seek guidance and resolve this issue promptly. Your help in this matter would be greatly appreciated.

Thank you for submitting your details. We have received them. Due to the coronavirus (COVID-19) pandemic, there are fewer reviewers available, so the process might take longer than usual. Your account cannot be used until it has been reviewed for security reasons. We appreciate your understanding.

We appreciate you sending your information. We have received it. Due to the impact of the coronavirus (COVID-19) pandemic, there are fewer team members available to review accounts. This may result in longer processing times. As part of our ongoing commitment to security on Facebook, your account access will remain restricted during this review period. We thank you for your patience and understanding while we work through this process. If you have any questions or need further assistance, please log in to your account. Thank you for your cooperation.

I am having trouble logging into my Facebook account. I reset my password, but Facebook is still saying it is invalid. The only way they are allowing me to prove my identity is by asking my friends for codes, which I would prefer not to do. I noticed there is no option to provide my date of birth for verification. I really need to regain access to my account. How can I go about resolving this issue with Facebook?

I am unable to receive my second verification code. I recently reset my password due to my account being hacked. Although there were signs of login attempts from different locations, I haven't noticed any unauthorized changes. I simply want to regain access to my account using my password. The password was updated last night, and I haven't logged in since 9/19. I have made several unsuccessful attempts to reach out to customer support for assistance, but have not received any help. My main goal is to access my initial account. I have submitted my ID multiple times to address this issue but have had no success. Can someone please offer assistance?

I am concerned about someone using the names "amanual" along with different ID numbers like [redacted] and [redacted], originating from Samsung S10 and iPhone Pro11, repeatedly trying to access my Facebook account. This has happened on various days multiple times. I have noted the instances of attempted login. Could you please investigate this matter and provide me with necessary information or take action to prevent further unauthorized login attempts. Thank you.

I'm Olamide Bbiby Udi, and I've encountered an issue with a strange account linked to mine on Facebook. This "Prince Njuku" seems to have connected his account to mine, preventing me from accessing my main account. Suspicious activity like spam messages on my wall suggests that my account may have been hacked. I'm concerned that he is using my identity to commit fraud. I'm reaching out for assistance in regaining control of my account.

I have attempted multiple times to upload a photo ID, but each time the scan is rejected. I am now contemplating giving up entirely on this process. When issues arise with this service, the steps to resolve them are overly complex. I was not a big fan of this service to begin with, and with the ongoing impact of covid, I thought it could be a way to reconnect with those I may not have the opportunity to see in person again.

Good evening, I made an error by using my personal account for the staff association at my workplace. Facebook converted it to a business page, and now I'm unable to access it. I am hoping it can be reverted back to my personal account. This is the page that is important to me. I would like to convert everything back so I can regain access to my friends and photos. Kind regards, Paul van Dijk Email: [redacted]

I am facing bullying due to a disagreement online. The person found my workplace and threatened to report me. Additionally, they accused me of inappropriate behavior based on a photo my niece posted. Their friend also joined in on the bullying. I have tried reporting this to the platform but nothing has been done, and it is causing me distress. I am seeking assistance with this situation.