My name is Amos Stephen Dami from Nigeria. *Amos Stephen Dami is my Facebook account na...

GetHuman-stevedam's Recover Hacked Account issue with Facebook from July 2020

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Before contacting them, items GetHuman-stevedam may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-stevedam's own words
My name is Amos Stephen Dami from Nigeria. *Amos Stephen Dami is my Facebook account name. Presently I can't have access to my account and through my investigation I think am using a same Gmail account with my former tenant Obadiah Stephen as his account name. This might have occurred through my failure to delete my Gmail account on a Samsung phone I sold to him years back. *Please help me recover my face book. I don't want lose the account for no reason. *Thanks

GetHuman-stevedam did not yet indicate what Facebook should do to make this right.

How GetHuman-stevedam fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-stevedam
Jul 8th, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 160737 others
0 customers following this

Timeline

GetHuman-stevedam started working on this issue
Jul 8th 8:44pm
GetHuman-stevedam indicated the issue is not fixed yet.
Jul 9th 2:16am
GetHuman-stevedam indicated the issue is not fixed yet.
Jul 9th 2:18am

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