After downloading the latest upgrade which usually happens about once a month when it a...

GetHuman2864330's customer service issue with Facebook from June 2020

Help with my Facebook issue
The issue in GetHuman2864330's own words
After downloading the latest upgrade which usually happens about once a month when it appears with the App Store I have now been unable to go onto Facebook .i press the Facebook symbol and it just goes back the the symbol menu. Tried to log in with password to get it going again and it does not work saying it has been unable to comunicaite with server saying thair is an error .had never had this trouble before until I downloaded the improvements with App Store.please can you help?

GetHuman2864330 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman2864330
Jun 22nd, 2020 - 8 months ago
Fixed
Seen by 4 customers so far
Similar issue to 168389 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman2864330 started working on this issue
Jun 22nd, 2020 7:34pm
GetHuman2864330 shared this issue with friends on Facebook
Jun 22nd, 2020 7:35pm
GetHuman2864330 confirmed the issue is fixed. Hooray!
Jun 28th, 2020 12:17pm

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