I do not remember my password nor do I have access to the previous email used when orig...

GetHuman-bglazejo's Can't Receive Code to Reset issue with Facebook from June 2020

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The issue in GetHuman-bglazejo's own words
I do not remember my password nor do I have access to the previous email used when originally sitting up the account. I am very disappointed I sent tow personal documents a copy of my birth certificate and bank statement to Facebook, only to receive a message I could not be helped without sending the requested type documents. Sadly the is no one and no place to reply. Like many people I have concern about sharing my personal information, but in good faith did so only to get a message about it was not correct or enough. I just want to get back into my account -PLEASE ! I don't work at the place of the email address originally used again nor do I remember the password, except for one and it says I used it about * years ago. I am older not that tech savvy, but I need to change to information I will remember and can document

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-bglazejo
Jun 16th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 172845 others
0 customers following this

Timeline

GetHuman-bglazejo started working on this issue
Jun 16th, 2020 6:33pm
GetHuman-bglazejo indicated the issue is not fixed yet.
Jun 18th, 2020 4:16am

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