I do not remember my password nor do I have access to the previous email used when orig...

GetHuman-bglazejo's Can't Receive Code to Reset issue with Facebook from June 2020

Help with my Facebook issue
First: share to improve GetHuman-bglazejo's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bglazejo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bglazejo's own words
I do not remember my password nor do I have access to the previous email used when originally sitting up the account. I am very disappointed I sent tow personal documents a copy of my birth certificate and bank statement to Facebook, only to receive a message I could not be helped without sending the requested type documents. Sadly the is no one and no place to reply. Like many people I have concern about sharing my personal information, but in good faith did so only to get a message about it was not correct or enough. I just want to get back into my account -PLEASE ! I don't work at the place of the email address originally used again nor do I remember the password, except for one and it says I used it about * years ago. I am older not that tech savvy, but I need to change to information I will remember and can document

GetHuman-bglazejo did not yet indicate what Facebook should do to make this right.

How GetHuman-bglazejo fixed the problem

We are waiting for GetHuman-bglazejo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-bglazejo
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 172845 others
0 customers following this

Timeline

GetHuman-bglazejo started working on this issue
Jun 16th 6:33pm
GetHuman-bglazejo indicated the issue is not fixed yet.
Jun 18th 4:16am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies