Facebook Customer Service Issues

I recently discovered that two out of my three accounts were fake. Even after changing passwords, the hackers keep gaining access. Apple confirmed there are no issues on their end and suggested reaching out here for assistance. My personal info was compromised when a friend and a Facebook contact got hacked. I attempted to reach out to Chris, but it seems he's no longer on Facebook. I've experienced financial loss, threats to my family, and multiple account hacks including PayPal, Posh, and credit card breaches, which I suspect stem from the Facebook data breach. I took a temporary step by deactivating my Facebook and Messenger accounts, but I suspect I didn't do it correctly and need Facebook's help to ensure my accounts are secure. This morning, a suspicious message appeared during my Google login, requesting all my information and photos, which indicates that the issue persists. As someone who is not tech-savvy, I'm seeking your assistance in resolving these security breaches.

My account has been hacked, and I received a suspicious link from my friend's account named Ansa Blessings. After entering my login details as prompted, I unexpectedly got logged out. When I tried to log back in, I received a message stating I was using an old password, which I didn't recognize. Following a password change, the same scenario occurred the next day, with my details altered by the hacker. Previously, my account displayed my name as Martins Yunus with the Nigerian phone number [redacted]0, but now it shows as Laurens Veltmans. I urgently need assistance from Facebook to recover my account and secure it from any further unauthorized access. Thank you for your help in resolving this matter promptly to restore my account.

I am seeking assistance regarding a disturbing situation on Facebook. A person named Erick Hornback is making false accusations against me on a post about a going-away party. He claims I stole $30,[redacted] from someone and that I am currently using drugs. These claims are damaging my reputation as my friends and family can see them. I initially tried to block him, but had to unblock him to gather information to report to the appropriate authorities. He resides in a garage with a man who has early stages of dementia. While I did participate in questionable activities in the past with this man for money, it was before his dementia. Erick is now trying to exploit the situation, and is upset with me for not assisting. I am eager to block him again, but Facebook's policy prevents me from doing so immediately. I am considering reporting this issue to Facebook for further action to protect my reputation. Your prompt assistance in this matter would be greatly appreciated.

Hello, I hope you are doing well. I have a request regarding my friend Hana. A few weeks ago, someone gained access to her Facebook account and changed important information such as email and password. I am usually able to help friends regain access to their accounts, but this time Hana cannot access her email and only remembers an old password. She can provide identification and all necessary documentation to prove her identity. We have tried the available options on Facebook without success. I shared the link facebook.com/hack, but it didn't work. Please advise us on what steps we should take to help my friend Hana Hodolli. Her username is facebook.com/hanahodoli. If you need to verify her, you can contact her on Instagram at instagram.com/hanahodoli. Best regards, Arbër, Hana's friend

My personal Facebook account has been disabled. I have been trying to contact Facebook for the past week, but have not received any response. In the meantime, I am exploring different options to reactivate my account. Being unable to connect with my family due to the disabled account has been challenging. I sincerely hope that this time my account will be reinstated. I kindly request assistance in reactivating my account as it is essential to me. I understand the process and have all the necessary information to prove ownership. I am hopeful for a prompt reply from Facebook to address this situation. Thank you.

Hello, I'm reaching out regarding a transaction I made on Wednesday, the 10th of June, with a Facebook page called "Psychic Sensations" for a reading service. I was informed that the service would be provided within 3 hours, with the transaction taking up to 12 hours. Despite reaching out to them daily when they were online, I have not received any response to my inquiries about the service I paid for. Moreover, they have been deleting my comments asking about my paid service. I have documented all our interactions with screenshots. I requested a refund, which has not been issued. It's deeply concerning as they have essentially taken my money without providing the service and are hiding complaints from potential customers. I believe this behavior constitutes theft and fraud. I have evidence to support my claims and would appreciate assistance in resolving this matter promptly. Thank you.

I would like to address some concerns regarding Instagram and suggest improvements for a safer platform. While Instagram can be a beneficial tool for teenagers to stay connected with friends, it also presents challenges such as harassment, including sexual harassment, bullying, and trolling. It is crucial to create a safer online environment for users to navigate. As an 18-year-old, I am eager to contribute ideas on enhancing safety measures on social media platforms. I look forward to hearing back from a representative from Facebook to engage in discussions about the issues teenagers encounter while using these networks.

I am experiencing difficulties logging into Facebook. I suspect my account may have been reported maliciously, potentially affecting my freedom of speech. My login ID was my mobile number, [redacted], linked to the profile name Amit Tripathi. I have not posted any content against Facebook's policy, yet I am unable to access my account. I have tried numerous times to log in unsuccessfully. I kindly request a review of my posts; any violating content can be removed. Please help restore my account or provide guidance on how to resolve this issue. I am available 24/7 to assist with any necessary documentation or scrutiny. Thank you for your attention to this matter. Sincerely, User Login ID: [redacted] Profile Name: Amit Tripathi Location: Lucknow, Uttar Pradesh Country: India

I am having difficulty logging into Facebook with my mobile number as my login ID ([redacted]) and profile name Amit Tripathi. I suspect my account may have been reported maliciously to limit my freedom of speech, although I have not posted any inappropriate content. Despite my efforts to log in several times, I have been unsuccessful. I kindly ask for your assistance in reviewing my account for any policy violations and restoring access. I am willing to provide any necessary documentation for verification purposes. Thank you.

Hello, I am Mr. Ziyad K., a forty-three-year-old English professor residing in Athens, Greece. I have encountered issues with what I believe are biased decisions from Facebook towards me as a Muslim. Over the past year, I have been repeatedly placed in Facebook Jail for up to thirty days for using non-offensive language. For instance, I received a thirty-day restriction for simply saying "Disgusting" and another one for "Classic deceivers". Additionally, my second account, which I rarely use for commenting, has also faced restrictions. This situation is unacceptable, and I seek a fair resolution to these unjust bans. It is concerning that such severe actions are taken for minor words, leading me to question if my religious background is a factor. This unequal treatment needs to be addressed by senior administrators.

I recently received a notification from Facebook stating that my account had been disabled last Friday afternoon. This came as a shock to me as my account had been active for years without any issues. I encountered difficulty receiving the verification code on my mobile phone, leading me to click on the send code button multiple times. Fortunately, I eventually received two identical verification codes an hour later, which was quite delayed. Despite waiting 24 hours as advised by Facebook, I still faced challenges in receiving the code. Being deaf and residing in the UK, I urgently need assistance in regaining access to my Facebook account. It is causing confusion among my friends, who believe I have voluntarily closed my account. I am eager to resolve this matter promptly to restore my account. Your cooperation in resolving this issue would be greatly appreciated. Thank you, Lindsay A.

My account was locked a week ago, and I still can't log in. I received a message stating that there was suspicious activity on my Facebook account, resulting in it being temporarily locked for security reasons. After going through the security checks to regain access, I keep encountering an error message that says, "Sorry, this feature isn't available right now. An error occurred while processing this request. Please try again later." Despite trying everything, I can't seem to resolve the issue. Any help would be greatly appreciated.

Subject: Assistance Needed with Facebook Account Dear Manager, I am Paz Ben Baruch, and I have had a Facebook account since [redacted]. I recently encountered an issue where my account got suspended while trying to reset my password. Despite Facebook stating they sent a text message for identity verification, I did not receive it. After several unsuccessful attempts, my account got locked, and I remain unable to access it. I have submitted my ID card photo to prove ownership of the account. I kindly request your prompt assistance in resolving this matter and reactivating my account. Due to the text message verification issue, could you please send the code to my email at [redacted] or reach me via phone call at +[redacted]56? Thank you for your attention to this matter. Best regards, Paz Ben Baruch

Hello, my name is Fred H. I am 73 years old and struggle with technology, especially with passwords and multiple steps. I had an active Facebook account with 88 friends and was an administrator on my high school Alumni group site. After my Galileo tablet stopped working, I tried accessing Facebook on my wife's tablet. I encountered issues with my password "rooster1" and got locked out. I submitted my driver's license but was still unable to access my account on my new HP Stream Laptop. A chat with Chris helped me log in on my wife's tablet, but I found the technology too advanced on the new laptop. I returned it and got an Inn Surf tablet. However, when I tried to set up Facebook, I got locked out again for "recent activity" and was asked for my license copy once more. I am struggling to regain access to my account and fear the inconvenience of creating a new one. I desperately need help to resolve this frustrating situation and regain access to my current account.

I would like to clarify that the page "AutoChemix" requires an admin change since it solely belongs to me. The page was initially created and managed by me, but unfortunately, someone has removed me from the admin role. I am unsure who removed me from the admin position. In response to your questions, please find the answers below. Here is the link to my personal Facebook account: [redacted]. I, Ashwin Vinod Kumar, am the person requesting the admin change for my business page on Facebook. This is the link to the Facebook page I created: [redacted]. I hope I have provided clear and relevant answers to your questions. I want to emphasize that my Facebook account, Ashwin Vinod Kumar, was the original admin who created the business page. I kindly request your urgent attention to this matter and assistance in restoring my admin role. If you require any additional information, please feel free to ask, and I will gladly provide the necessary details. Thank you, Ashwin Vinod Kumar

Since joining Facebook, I have encountered numerous issues. The original user of my device accessing her Facebook account seems to be the one hacking my account. She shared my information with a group possibly involved in criminal activity. Both my devices are disabled. I am trying to fix my son's device to receive a verification code. She has multiple Facebook accounts which raises suspicion. It appears she might be hacking others too, including my son's laptop where I found my saved password. I have a Google case number, but the hacker is obstructing me from reporting to Google. I urgently need assistance to stop her and regain access to my Google and Facebook accounts. Case #[redacted][redacted].

I am experiencing difficulty accessing my Facebook page after Microsoft disabled my Windows 7 on June 14th. Due to a change in our email server from Windstream to cable, my previous email is no longer valid. I have updated a new email address, [redacted], on my settings page, but Facebook has not updated my login email, preventing me from accessing my page. My name is Joyce Shannon Huff, and I urgently need access to Facebook Messenger to communicate with important contacts for church tasks due by the end of the week. I will check for your response using my husband's email. Thank you for your assistance.

Someone has been using my email address on my tablet and phone. It seems he accessed it through my tablet because he had it in his possession. He made charges to my Google account, which were resolved by T-Mobile. Now, his name, Chris Stutts, appears as the owner of my account everywhere I look. I want to emphasize that I, Rhonda R Tate, did not give him permission to do this. I had blocked his messages, which contained slander and defamation, but my daughter helped me retrieve them. I am considering pursuing legal action against him for his actions. I need assistance in resolving this matter. Please contact me at [redacted]. Thank you.

I am unable to recall my password and no longer have access to the email associated with my account. I am disappointed because I provided Facebook with personal documents like my birth certificate and bank statement, only to receive a message requesting more specific documents for help. Unfortunately, there seems to be no way to respond to their request. I, like many others, am hesitant to share personal information but did so in hopes of regaining access to my account. I simply want to regain entry into my account. I no longer work at the original email's organization and cannot remember the password used. I am older and not very proficient with technology, but I need to update my information to something easier to recall and document.

I'm reaching out to address the recent suspension of my account. It appears there may have been a misunderstanding as I have always strived to abide by the community guidelines. My posts, comments, and messages have consistently focused on spreading positivity and encouragement, in alignment with the spirit of the platform. I actively manage a podcast linked to my social media accounts, titled "Broken Silence," where I discuss topics pertaining to today's societal and cultural issues. At 23 years old, I believe it's crucial to foster open dialogues about such subjects within the younger demographic. Through my page "officialhayds," I have diligently worked to cultivate a supportive and engaging online community. Recently, I began sharing comedic skits that have resonated with my audience, providing much-needed laughs during challenging times. It has been heartening to receive messages from followers, particularly from fellow actors and actresses, expressing their enjoyment of my content. I kindly request the reactivation of my account as I am certain that I have not violated any guidelines, especially regarding impersonation. This account is a vital platform for me, and I hope for a positive resolution. Thank you for your attention, and I appreciate your support.