I thought my account was hacked so started process found in support. At one point it as...

GetHuman-mjainrd's Recover Disabled Account issue with Facebook from June 2020

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mjainrd's own words
I thought my account was hacked so started process found in support. At one point it asked which of two accounts was correct (one had current email, the other an old email) ... I pressed the current email vutton and then realized By doing so, it was deleted! There was no option to go back. This was on my iPad. I can still access my account on my iPhone so it’s there somewhere. What do I do to fix this?

GetHuman-mjainrd did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman-mjainrd
Jun 16th, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 172641 others
0 customers following this

Timeline

GetHuman-mjainrd started working on this issue
Jun 16th 3:26am
GetHuman-mjainrd indicated the issue is not fixed yet.
Jun 16th 1:49pm

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