My Facebook account with this name"Eze-ugwoke Blessing" was hacked on **th of March...

GetHuman4920335's Recover Hacked Account issue with Facebook from June 2020

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Before contacting them, items GetHuman4920335 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4920335's own words
My Facebook account with this name"Eze-ugwoke Blessing" was hacked on **th of March ****. I used a picture of I and my husband as proflie picture and cover picture, the people that hacked the account are posting different adverts, using it to collect money from people and it's eating me up because my image is being damaged. Out of anger I opened another account with " Eze-ugwuoke Blessing" with my single picture, the only difference is that there is an "u" in Eze-ugwuoke of my new account but there is no "u" in Eze-ugwoke of my hacked Facebook account * As it is I don't have access to the hacked account and I want to recover it please... *Thanks as you help me recover the account.

GetHuman4920335 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman4920335
Jun 6th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 176894 others
0 customers following this

Timeline

GetHuman4920335 started working on this issue
Jun 6th 5:31pm

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