Facebook Customer Service Issues

This morning, my Facebook account was suddenly deactivated on 6/4/20 and I am unsure of the reason behind it. I recently upgraded to an iPhone 11 and got a new iPad, which I was setting up when I realized my friends and contacts didn't transfer over. When I reached out to Facebook for help, they suggested it might be an internet issue, so I rebooted. They then requested a photo to verify my identity, to which I submitted a copy of my driver's license. I genuinely believe I haven't violated any rules and was simply trying to set up my new iPad independently. I prefer to troubleshoot on my own before seeking help. I apologize if I unknowingly breached any guidelines. Please reach out to me via text or call at [redacted]. Apologies for any inconvenience caused. Best, Linda Elliott

I've had this Facebook account for some time now and have changed my password multiple times. I only access it from my cell phone, not my computer. Recently, I tried to install the app on my computer, but encountered a password problem. In a moment of confusion, I attempted to create an account using my deceased husband's name, W. T. Thomas. Realizing this was not appropriate, I promptly deleted the account. However, I'm now facing issues with accessing my original account. After completing the required forms, I was prompted to sign in, which I cannot do due to the password problem. Additionally, I never received the code after requesting it. I apologize for any confusion caused and appreciate your attention to privacy matters. I kindly request the reinstatement of my account. Furthermore, I wish to update my email address from [redacted] to [redacted], as the former was previously hacked. Thank you for your assistance, and I await your reply.

I have been a Facebook user since [redacted] without any issues. I recently started a support group during the COVID-19 pandemic, and when inviting members, my account got disabled. I am willing to remove any content that violates community standards, but I am unsure of what I did wrong. My account is essential for my NuSkin business, and losing it has impacted my connections with friends and family worldwide. I apologize if I unknowingly shared misinformation and would like the chance to rectify my mistake. I am devastated by the loss of access to my account and the inability to support my loved ones. I understand the importance of adhering to guidelines and promise to only share positive content in the future. I would greatly appreciate clarification on the violation and the opportunity to regain access to my account. Thank you for your assistance in resolving this matter.

I created a business account and started working on it before pausing to focus on my business website. When I tried to resume working on my Facebook account and page, I discovered it was disabled for not meeting community standards. I am unsure of the violation as I had only set up a few things and planned to continue once my website was ready. I followed the option to have my case reviewed and submitted the requested information, but my account remains disabled. It is crucial for me to use my business email, [redacted], for this account. Unfortunately, I cannot delete the current account to create a new one, which is very frustrating. I seek assistance in reactivating my account so I can link it to my website and resume using it. Best regards, Michael Schaefer

I am reaching out regarding an ownership dispute and content blocking issue: To whom it may concern, On 6/5/[redacted], Beauty From Ashes Music shared a video of the song "Where You Lead" on their social media. Shortly after, Facebook allowed Universal Music Group to block the video, citing rights ownership. We request that all copyright claims on audio/video of "Where You Lead" cease immediately, as the song is either owned by Les Hamlett and Beauty From Ashes Music or used with permission. A similar request has been sent to UMG. The ownership of "Where You Lead" is well-documented. Written by Les Hamlett, recorded by Les and Friends, and published by Beauty From Ashes Music in [redacted], the song is copyrighted with the Library of Congress under Beauty From Ashes Music [redacted] (registration number Pau-3-[redacted]-[redacted]). This track has been part of ASCAP's catalog since [redacted], with Les Hamlett as the songwriter and Beauty From Ashes Music as the publisher. The video content is solely owned by Beauty From Ashes Music, with all visuals created or sourced appropriately. No rights to the song, CD, or video have been transferred to any other party. Thank you.

I am experiencing an issue with my account regarding a picture upload. Despite submitting a clear photo of myself, my account remains locked. It seems that someone accessed my account from a friend's phone and made some changes. I receive a message saying, "Can't Use Facebook At the Moment." This account holds crucial personal and business documents. I kindly request urgent assistance in unlocking it. My name on Facebook is Durgesh Kumar Mani. Thank you for your help.

I need help restoring my Facebook account. I received an email on 5/21/[redacted] notifying me that my [redacted] was deleted and replaced with henry28@earningsph. On May 14th, I received a security alert email about a revision to my Amazon account, causing hardship in accessing the emails fully on my phone. My phone only showed the header, then closed once opened. Despite the difficulty, I persisted and found out through repeated attempts that a friend mentioned wiring money, which was odd as I never asked for it and she lives nearby. Using my old kindle, I managed to access my emails. I've tried changing passwords but keep facing login issues. I am eager to regain access to my games and newsfeed and uncover any unauthorized money requests made on my behalf. I seek assistance in understanding why I was targeted and what measures can be taken to resolve this situation.

I encountered an unexpected logout and upon trying to log back in, my account was disabled. Despite attempts to recover it, I was informed that assistance cannot be provided at this time. I suspect this action was taken due to a violation of community guidelines involving the sharing of an inappropriate video. I have sought help from friends to report my account, but they are unable to locate my profile on their friend lists, indicating that Facebook may have removed my account entirely. The email associated with the account is [redacted], username is EHIKWE NKEMKAMMA EMMANUEL, and the linked phone number is +[redacted][redacted]. I have made multiple attempts to recover the account. However, Facebook prompts that the mobile number is not registered to any account, while using the number to log in reveals it has been disabled. I kindly request your assistance in restoring access to my disabled account. Thank you for your anticipated help.

I was unexpectedly logged out and when trying to sign back in, I was informed that my account had been disabled. I attempted to recover it without success, possibly due to violating community guidelines by sharing an inappropriate video. I've asked friends to help report my account, but it seems Facebook may have removed it entirely. My username is EHIKWE NKEMKAMMA EMMANUEL, or alternatively, you can search using +[redacted][redacted]. Despite attempting to retrieve it with the phone number, Facebook indicates the number isn't linked to an account or that the account has been disabled. Assistance in recovering my account would be greatly appreciated. Thank you.

In June [redacted], following a laptop repair, I lost all my saved passwords. When I attempted to log into my Facebook account, I was prompted for my password. Clicking on 'forgot password' led me to a new, empty account. Despite reaching out to Facebook, I received links from Elliot that directed me to the wrong account. After acknowledging the issue, Elliot mentioned they were unsure how long it would take to resolve. I was advised to contact Facebook Ireland, and despite emailing Gareth Lamb on 7th May, I have yet to receive a response. I am hoping for Facebook's assistance in deleting the current empty account and restoring access to my original account.

My account, associated with the name Ahmed Bediar and the email [redacted], has been hacked. The hacker changed all access information to their email and mobile number +[redacted]92, and altered the account name to Ahmed Munir. Despite numerous attempts to recover my password using various methods, I have been unsuccessful. The trusted contacts named Reham Rohim, Sherief Bediar, and Ramy El Safty did not receive any codes for account recovery. I have also sought help from close friends to report the account as hacked. Attached is my Egyptian National ID information in Arabic. My name is أحمد محمد عمر بدير, and my address is 55 اسكان رابعه العدويه مدينه نصر اول, القاهره. The National ID number is [redacted][redacted], and my date of birth is 27/08/[redacted]. Kindly review the account history dating back to its creation in 2[redacted], linked to the email [redacted] The recent location should match the address on the National ID. Please contact me for further information or clarification.

My Facebook account, linked to my mobile number [redacted], was disabled for suspected use of a false ID. I, Dhruv Bhandari, discovered another account created by Soumya Bhandari using my email [redacted], which I have now recovered. This may be the cause of the suspension. I request assistance in reactivating my original account, after which I will delete the secondary account. I am currently unable to access my account due to the suspension. Thank you for your help in restoring my account access.

Subject: Issue with Disabled Facebook Business Account Dear Facebook Team, I am reaching out to you regarding my disabled business account, which has caused significant issues for my small business. I have been a loyal Facebook user since [redacted], initially with a personal account and later with a business account and page. Unfortunately, my business account was disabled after I accidentally clicked on a link. I have always respected and followed the community standards but now find myself unable to access my account, leading to a loss of customers and communication difficulties. I am kindly requesting your assistance in restoring my business account, which goes by the name Al Syed Real Estate with the email address [redacted] and phone number [redacted]0. I understand that I made a mistake by clicking on the link and sincerely hope for your help in resolving this matter promptly. Thank you for your attention to this issue. Sincerely, Bin

My ad on Facebook was disabled for a "non-functional" landing page. I requested a review, after an hour my account was banned, but then after about 7 hours, the same ad was approved. I reached out for an account review twice but received a generic response stating that my account violated policies consistently, even though there was only one disapproved ad in the account's lifetime. Despite manually approving the ad after my request, Facebook refuses to restore my ad account, which seems illogical given the situation.

Dear Sir or Madam, I am writing to you because for 2 years I have been trying multiple times to regain access to my Facebook account. A friend sent me a virus through Facebook Messenger causing this issue. I have submitted my documents and tried the codes for closed friends, but have not been successful. The email linked to the account is from when I was a child, and I no longer have access to the associated phone number as I now live in London. My Instagram, Twitter, and Spotify are connected to Facebook, indicating that the account belongs to me. The email for the Facebook account is [redacted], and I would like to update it to [redacted] I have created a new Facebook account with the email [redacted], mainly to use Marketplace. If possible, could you switch the old email to this new one and delete the new account? I am willing to provide any necessary proof and friend codes. Looking forward to your prompt response. Best regards, Barbara Rubio Rial

I recently received a message on Facebook from someone I believed to be my cousin, Cassidy Nobors. They claimed to have forgotten their password and asked to use my phone number to recover their account. Unfortunately, after gaining access, they infiltrated my account, changed the password, and locked me out. This individual then proceeded to send me inappropriate messages, threatening to keep my Facebook account and log me out of Messenger if I did not comply with their demands for explicit photos. I have reported the situation to the authorities, who advised me to reach out to this platform for assistance. I have preserved all the messages as evidence. Thank you for your attention. - Mandi A.

I am having difficulty reaching Facebook to assist with closing an account or gaining access to update it. Despite following their automated contact options, I have been unsuccessful. Some years ago, I legally changed my name via Deed Poll and thought I had closed my Facebook account with my previous name. Recently, I discovered that the account still exists as I can see it in the friends' lists, but I no longer have access to the associated email account as it has been closed. I have attempted to contact Facebook using the option for not accessing the email and provided ID, including a certified copy of my Change of Name Deed Poll and my current Driving Licence. However, I received an automated response stating that the documentation was not accepted. This situation is distressing as I had to change my name for serious reasons and I feel helpless as the old profile remains active with no resolution from Facebook. Any assistance is greatly appreciated. Thank you.

Hello, I am experiencing issues with my Facebook account. My login credentials are [redacted] and my registered phone number is [redacted]8. I initially registered as an individual and then created a page for my company, OneManEngineering, which has been suspended and disabled twice in the past two days. I have followed Facebook's request to upload a photo of my face to prove I am a legitimate user, yet my personal account has been unexpectedly disabled for violating guidelines even though I have just recently registered and not posted anything questionable. I am seeking assistance to regain access to my account so I can utilize OneManEngineering on the pages app. Additionally, I previously had a Facebook page that I voluntarily deleted some years ago with the email [redacted] and the same phone number [redacted]8 associated with it. Thank you for your help in advance, Greg

I am writing on behalf of a friend who tried to post a photo of her 10-year-old daughter in a swimsuit coming out of the sea. Facebook blocked the picture before it was even published, citing nudity and sexual activity policy violations. Now, she is restricted for a year. It is frustrating that Facebook took this action without contacting her first. It seems unfair that genuine posts like this get removed while more problematic content goes unchecked on the platform. Many users rely on Facebook to share happy moments with loved ones, so this situation is disappointing.

I am writing to address the issue with my disabled Facebook account, which is under my pen name, a name I've used since [redacted]. Due to safety concerns, I initially used this pseudonym for Facebook. However, circumstances have changed, and I now feel secure using my legal name. I want my original Facebook page back, as it is linked to my work as The Providence Poet, where I share important writings. Due to past trauma and memory issues from head injuries, I have had difficulty accessing my account, resulting in its closure at times. I am now using a different Facebook account but am eager to retrieve my original one containing my work as a poet. Please contact me regarding the reinstatement of my disabled account. Thank you.