Money was taken from my checking account and it said pay FB .Com CA and Carol Strain an...
GetHuman-bdtr's customer service issue with Facebook from June 2020
Help with my Facebook issue
First: share to improve GetHuman-bdtr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-bdtr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-bdtr's own words
Money was taken from my checking account and it said pay FB .Com CA and Carol Strain and I have no idea about the transaction. It was ***.**. I’m very upset about this and want to know what I need to do. My FB was hacked and I can no longer see or get into this account . I called my credit card coming when my phone started singing saying charges were being made to it and told them I wasn’t making charges and this ***.** was one of the charges. They told me none of the charges went through but canceled the card and sent me a new one. But this is my bank account..
GetHuman-bdtr did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bdtr fixed the problem
We are waiting for GetHuman-bdtr to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.