Money was taken from my checking account and it said pay FB .Com CA and Carol Strain an...

GetHuman-bdtr's customer service issue with Facebook from June 2020

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The issue in GetHuman-bdtr's own words
Money was taken from my checking account and it said pay FB .Com CA and Carol Strain and I have no idea about the transaction. It was ***.**. I’m very upset about this and want to know what I need to do. My FB was hacked and I can no longer see or get into this account . I called my credit card coming when my phone started singing saying charges were being made to it and told them I wasn’t making charges and this ***.** was one of the charges. They told me none of the charges went through but canceled the card and sent me a new one. But this is my bank account..

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Facebook

Customer service issue
Reported by GetHuman-bdtr
Jun 5th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 177233 others
0 customers following this

Timeline

GetHuman-bdtr started working on this issue
Jun 5th, 2020 1:01am