Facebook Customer Service Issues

I attempted to link my Instagram business account to my Facebook page to start promoting it, but encountered an error message stating I've reached the limit for creating businesses. Initially, with the Facebook page, I received a message saying "The link may be broken or removed," prompting me to create a new account at [redacted] Despite my attempts, the same error persisted. I have also completed the verification process. I seek guidance on resolving this issue to seamlessly connect and promote my Facebook and Instagram accounts. This problem has been ongoing for the past month and a half, and I urgently require assistance in troubleshooting this matter step by step.

Hello Facebook Team, My account has been disabled, and I am experiencing multiple issues with it. I changed my name to "'8 Ball Pool" to alter my identity for playing the game. I was not aware that this action would lead to my account being disabled. I kindly request just one day to modify my personal information so it aligns with the original name I used. I understand that you have all the necessary information about me. Please assist me in reopening my account. I assure you that I will not repeat this mistake in the future. Please allow me to access my Facebook account for 24 hours to correct the information as per my identification requirements. Thank you.

Recently, while on Facebook, I received a warning that my account was being disabled due to an unknown device in Washington DC. Although it briefly went back up, I now find myself unable to access it. Despite my email being intact, features like face recognition and password reset options are unavailable. Furthermore, my phone number has been repeatedly removed in the past. I urgently need my account disabled since I have been a victim of domestic violence and all my accounts have been compromised. With an active protection order, my safety is at risk. Both my emails and phone are also compromised, leaving me extremely vulnerable. Please address this security breach promptly to secure my account. Thank you for your assistance.

Recently, I created a new Facebook account due to my previous one being hacked, which resulted in unauthorized charges to my credit card for Facebook ads. The credit card has been canceled, and an investigation is underway by the credit card company. Despite multiple attempts to access my old disabled account and then create a new one, both have been disabled without explanation. The lack of communication and support from Facebook has been frustrating. While being off Facebook is not a major issue, it is disappointing to experience such a lack of customer care. I have decided to warn others about the challenges I faced and advise caution when dealing with a company like Facebook that seems difficult to reach and unresponsive.

Hello, I wanted to address an issue regarding a page named Soundspectrum media & ECPC, which has been accused of stealing content from multiple small businesses, particularly those who do not speak English, and profiting from it. The individual behind this page allegedly took DVDs of a film titled "Gone the Way of Flesh" and falsely claimed to be the producer, selling it for personal gain. Additionally, he reportedly appropriated material from photographers like Mads Peter Iverson, Cookie Studio on Shutterstock, and Fxquadro on Adobe Stock, passing them off as his own for an alleged upcoming movie. This conduct has led to legal involvement due to harassment and false statements made by this individual to attract clients whom he subsequently pressures for money. It is crucial to address this concerning behavior to prevent further exploitation and deception within the creative community.

Hello! Two days ago, someone hacked my Facebook and Instagram accounts. I managed to recover my Instagram, but I couldn't do the same for my Facebook since the hacker changed the email and removed my phone number. I need help to regain access to my Facebook as I have important things there. The email I used for Facebook was [redacted], my phone number is +[redacted]4, and my iCloud is [redacted] I hope you can assist me as the hacker is causing harm by accessing my account and hacking my friends' accounts. My Facebook name is Stival García.

Hello, my name on Facebook is Eric Caxton White (Wylde). I previously had an account that was suddenly disabled, leaving me unable to recover it. Upon discovering an old account, I logged in successfully. However, my account was disabled after 24 hours of using Facebook to play a game called Mortal Kombat. I attempted to follow the instructions to reactivate my account, but I was unable to submit the required video recording. I then uploaded a photo as requested, but my issue remains unresolved. This situation is causing me a lot of stress as I use Facebook to communicate with friends and family, as well as to search for online job opportunities. My real name is Eric Mbetsa, and I am willing to provide my mother's identification document as I am 17 years old and do not have one of my own. I kindly ask for your assistance in resolving this matter. Thank you.

My computer crashed, so I got a new one but forgot my old password associated with a server I no longer use. After switching to a different server, everything transferred to my new account, including my late husband's picture and photos of my late sister and her granddaughter. I created a new account but was blocked due to sending too many friend requests, as I am an 83-year-old widow who recently lost my only child. I desperately need access to my old account where I have precious pictures and videos of my late daughter. I provided my photo and driver's license on April 3rd but haven't received any response, understanding the current staffing limitations due to the virus. I rely on Facebook to stay connected since I am isolated. Please help me regain access to my account with my daughter's picture as the cover. Thank you for your assistance and understanding.

I have been using Facebook for years. Recently, I received two complaints for expressing my political views, which were categorized as hate speech. I was restricted from posting for 24 hours and later for 3 days, even though I only reacted with a heart emoji during the first incident. I find it unfair how some comments with offensive language are allowed on Facebook while I faced consequences for sharing my opinion. It seems that if someone disagrees with your views and reports you, you are penalized for your words. When I searched for my name on Google, my Facebook profile no longer appears. Moving forward, I will share positive content like flowers and pleasant dreams.

Someone on Facebook misunderstood my last comment. I did not mention race, sexual preference, or gender. I solely expressed my frustration about the unnecessary loss of lives, especially those of my people, whom I served to protect. I condemn the actions of the specific cops involved in the unjust death of an unarmed Black man. Despite being banned for 24 hours, the officer responsible should be banned for life. My intention was to address my fellow service member, not to engage in divisive topics. I stand against racial injustice and the unwarranted killings within our community. Facebook should utilize its platform to raise awareness of this pressing issue rather than silencing those who speak out. I am unapologetically angry about the ongoing tragedies faced by Black individuals in America. If Facebook disapproves of my stance against racial discrimination, then I question my place on this platform. Let's channel our energy into advocating for change rather than suppressing voices of dissent.

Recently, my Facebook account linked to this Gmail address was disabled even though there has been no recent activity on my part. I suspect my account was hacked, and the hacker may have posted something that led to the block. Now, I am unable to access my account, and Facebook states that the decision is final. Even when attempting the hacked account portal, the response is that the account is disabled, leaving me helpless. I have crucial apps associated with this account that I am unable to access, including important daily and payment apps. I urgently need a solution to regain access to my account and these apps. Thank you.

I am unable to access my Facebook account because my registered phone number is inaccessible due to being locked out of my phone. Even if a text comes through, I cannot view the content without unlocking my phone. I tried to reset my account by submitting my ID on the Facebook website, but I am still locked out even after receiving email reset codes. I also attempted to create a new Facebook account, and now I am locked out of both the old and new accounts. The situation is frustrating, especially since I have a new phone and number that I cannot link to my account. Your assistance would be greatly appreciated.

My Facebook account was hacked on Thursday afternoon. The hackers removed my recovery email and added a new one. They also changed the password, preventing me from accessing it. I sent Facebook two copies of my ID by email, but I have not heard back yet. This account is crucial as it contains my business information, and I am also expecting important communication from a family member who is seriously ill in another country. The email address associated with the account is [redacted], and I will need to reset the password as I can't recall it. It's urgent that I regain access to my account.

I have observed that posts containing live links to the official website of Scientists for 9/11 Truth are consistently being blocked from publication on this platform. However, posts including links to other 9/11 Truth organizations like Architects and Engineers for 9/11 Truth are not blocked. I conducted an experiment posting various links to these organizations, all of which were allowed except for the Scientists for 9/11 Truth website. The discrepancy in treatment leaves us puzzled, as the content of the Scientists' site is similar to the others. It remains unclear why this particular site is being targeted for censorship. If there have been complaints or objections, please inform us so we can address them appropriately, ensuring a fair discussion. Your clarification on this matter is greatly appreciated. -- D.C., Scientists for 9/11 Truth

Dear Mark Zuckerberg and Facebook Team, I have been a loyal member of Facebook for 13 years. Previously, my account was verified successfully on multiple occasions. However, recently my account was locked, requiring me to send a photo of myself for verification. As an essential user, being a doctor from Lebanon and managing important groups, I urgently need access to my account to stay connected with my groups, friends, and family. Your prompt assistance in resolving this matter and granting me access back to my account would be greatly appreciated. Thank you for your understanding and support. Best regards, Sahar Al Taki

I reset my phone to factory settings a month and a half ago, and I only used Facebook on that device. Unfortunately, I forgot my password and cannot log back in. I no longer have access to the email account associated with my account setup 8 years ago. I added my current email ([redacted]) and phone number ([redacted]) for account security, opting to receive notifications on my phone for extra security. However, when attempting to reset my password, I only receive the reset code to the original email address, not to the phone number or backup email I provided. This is my fourth attempt with no success. I have attached a photo of my ID and provided my registered phone number. Please assist me in solving this issue as I am unable to access my account due to forgotten password and email access issues.

Hello, I am writing to address the issue of my personal, business accounts, and page being disabled for the past 3 to 4 months. I am unsure of the mistake that led to this action. I am committed to complying with all regulations moving forward and seek clarity on how to rectify this situation. Previously, there were others involved in managing my page who may have erred, but I am now the sole operator and will adhere to all guidelines. Unfortunately, losing access to these accounts means losing touch with friends, family, colleagues, and critical business documents accumulated over the years. My page “Gym Provider” serves as a platform for promoting various gyms, upcoming projects, an application launch, and advertising for Egyptian gyms and golf facilities. I anticipate significant growth and substantial investment in sponsored ads. I kindly request a review of my case, reinstatement of my accounts, and support in expanding my business presence on Facebook. Thank you for your attention. Best regards, Ahmed Wasfy

I believe my Facebook account has been hacked by Richard Hansen. Whenever I try to log in with my username and password, I am redirected to Richard Hansen's profile instead of mine. Additionally, I am unable to access my Facebook page at www.facebook.com/MargaretsOriginals. As an Art Instructor and Professional Fine Artist, I rely on Facebook to share my new art pieces with my [redacted] followers. It's distressing not being able to connect with my siblings who live far away through our group chats on Facebook. Could someone please remove Richard Hansen's profile from my account [redacted] and reset my login information? My account reflects my dedication to promoting kindness.

I do not have a Facebook account and do not want one. Facebook has become a detriment to our society. The platform should fact-check the information it spreads and not allow political content. There have been concerns about foreign countries like Russia using it for propaganda. Just like how outside groups stir up riots, Facebook and Twitter need to take action to calm situations. It is concerning how these platforms potentially influenced the election and led to current events. They should remove false information and ban accounts that promote hate. Free speech should not include spreading lies and hatred. This is not in line with American values and does not reflect who we are as a nation.

Hello everyone, I am facing an issue with my Facebook account being hacked by an unknown person. Every time I reset my password and attempt to log in, it directs me to a security check where I need to enter an OTP. Unfortunately, the hacker changed the phone number on the account to theirs, so all OTPs are being sent to their number. I have exhausted all other login methods but keep getting stuck at the security check. My Facebook username is Abiodun Toheeb. The hacker's number receiving the OTPs is [redacted]1. I suspect the hacker is after my PUBG account as well, as I have lost access to it. This unauthorized access also caused me to lose my Instagram account linked to Facebook. This situation is frustrating, and I am seeking urgent assistance to regain control. If additional verification is required to confirm my ownership of the account, please let me know. Your prompt response would be greatly appreciated. Thank you for your help.