I discovered my Facebook account was suspended * days ago and have sent in a copy of ID...

GetHuman-pcarpen's Can't Receive Code to Reset issue with Facebook from May 2020

6 views | 181857 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-pcarpen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-pcarpen's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-pcarpen will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-pcarpen can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-pcarpen may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-pcarpen's own words
I discovered my Facebook account was suspended * days ago and have sent in a copy of ID and * different pics of myself when prompted. I have also sent in * emails and have gotten no response. And when calling the Facebook number cant speak with a live individual to resolve the issue. Now when I go to log on I am prompted to give a phone number to receive a code to get back on my page.But I do not have the same phone number as I did * years ago when I made the account. I have also found they have my number for an account I made on my phone about a year ago that I have deleted. How can I update what I cant get into now? And most help pages tell you to click on the help button or question mark which IS NOT on the page asking for the phone number to receive the code.I am at the end of my rope here.LOL! There has to be a way to resolve this ,it is my personal page with a lot of memories and photos on it and my painting page that took me * years to build up a following of over a ****. Please help with any info.

GetHuman-pcarpen did not yet indicate what Facebook should do to make this right.

How GetHuman-pcarpen fixed the problem

We are waiting for GetHuman-pcarpen to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pcarpen fixes it.
This email address isn't valid

Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-pcarpen
May 28th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 181857 others
0 customers following this

Timeline

GetHuman-pcarpen started working on this issue
May 28th, 2020 8:19pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies