Facebook - Security check - No phone number error

GetHuman4876011's customer service issue with Facebook from May 2020

Help with my Facebook issue
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Before contacting them, items GetHuman4876011 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4876011's own words
login to my facebook account. ... Hello, I have an issue with logging in to my account. I have a security verification with my phone number but when I click continue, it tells me to add a phone number and nothing more. It does not allow me to add the number or choose any other way to verify myself. It is locked for about * days now. It was locked without any reason, without any mail. Tried to contact facebook but I think nothing works for me. Please help me as fast as possible. I tried resetting my password, tried sending SMS to fb at *****, tried sending my ID and nothing works. Facebook should allow me to add my phone number or any other verification form.
allowing me to add phone number or any verification way and login
I have account for about * years.
Writing to support, Sending ID, changing password
How GetHuman4876011 fixed the problem

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Customer service issue
Reported by GetHuman4876011
May 27th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 182423 others
0 customers following this

Timeline

GetHuman4876011 started working on this issue
May 27th, 2020 2:14pm