I changed my phone number and email address and now Im unrecognized on messenger and Fa...
GetHuman4873543's customer service issue with Facebook from May 2020
Help with my Facebook issue
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The issue in GetHuman4873543's own words
I changed my phone number and email address and now Im unrecognized on messenger and Facebook as if I created a new account. I don't want to start over again. I just need access to my account to change and update my information. I need my original profile and have all the info I need to prove who I am. This shouldn't be so complicated. I cant even find a number to speak to an agent about this. What I do not understand is I was in my account * days ago and everything was fine until I had trouble with my phone and had to get AT&T to do a hard reset on my phone. That shouldn't effect my Facebook account. My old number was *** *** ****. I had it changed to *** *** ****. My old email address was *****@***.com. It was hacked so I changed my email to *****@***.com. I need to know why my messenger and Facebook account looks like a ghost town. Please answer
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