Hello dear Facebook team. I am so happy the way you operate Facebook and connect the wo...

GetHuman-klauseju's Recover Disabled Account issue with Facebook from May 2020

Help with my Facebook issue
The issue in GetHuman-klauseju's own words
Hello dear Facebook team. I am so happy the way you operate Facebook and connect the world through your magnificent platform. On my phone, Facebook is the most used application for sure. Well, I rarely post about world except the medical links and videos that I do. I bought a kit at myheritage.com and had my DNA studied, so I have many DNA cousins in many countries (those whom we share DNA segments) and all these, I am able connect with them through your superb application. I really like Facebook and I am so sorry to have violated the rules. Yesterday morning, I saw a post on our Class Whatsapp group (am a *th year medical student at Kampala International University in Uganda studying MBChB). We were discussing about it and I copied and pasted there without knowing if it was true or false. I am strongly hurt because I didn't compose those words. I just copied and pasted and that's the mistake I made. I am really sorry and I hope you can allow me to access Facebook again and take down the post and I promise I will never post anything of that kind ever again. Please, help me stay connected to the world, please. Facebook is my phone. Facebook is my everything and I have this phone because of Facebook. Please help me and give me a second chance. This is the first time my account has been disabled and I am really sorry it will never happen again. Please forgive me please, I beg.*Otherwise, thanks so much for your services, updates, privacy and for keeping us in contact with the world. *My name is Klause Niyonsenga. *****@***.com is what I use to log in!*Please, I am on my knees and I will never do anything like that ever again. Thanks to you the vigilant Facebook team!

GetHuman-klauseju did not yet indicate what Facebook should do to make this right.

How GetHuman-klauseju fixed the problem
I contacted Gethuman and explained how important Facebook has been to me. Gethuman sent me an email asking if my problem was fixed and the moment I saw the email, I went to my Facebook and it was working fine. I'm grateful that I was helped. Thanks Facebook team! Thanks so much!
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Recover Disabled Account issue
Reported by GetHuman-klauseju
May 25th, 2020 - a year ago
GetHuman-klauseju shared how to fix
Seen by 17 customers so far
Similar issue to 183157 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-klauseju started working on this issue
May 25th, 2020 7:47am
GetHuman-klauseju confirmed the issue is fixed. Hooray!
May 25th, 2020 6:02pm
GetHuman-klauseju confirmed the issue is fixed. Hooray!
May 25th, 2020 6:23pm
GetHuman-klauseju shared this issue with your circles on Google+
May 26th, 2020 9:36pm

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